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Flagging the same question as Misplaced bug report or support request by multiple users (at least 2) will create ticket duplications inside the moderation queue #2093

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emilghittasv opened this issue Dec 5, 2024 · 2 comments
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@emilghittasv
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Preconditions
Have 3 accounts ready to be used.

Steps to reproduce
Steps to reproduce the behavior:

  1. Sign in with account A and post a question to any AAQ forum.
  2. Sign in with account B and flag the question as Misplaced bug report or support request.
  3. Sign in with account C and flag the question as Misplaced bug report or support request.
  4. Access the https://support.allizom.org/en-US/moderate page

Expected behavior
No ticket duplication.

Actual behavior
The question posted in step 1 is duplicated inside the moderate queue

Screencasts
ticketDuplication

Desktop:

  • OS: Windows 11
  • Browser: Firefox

Additional context
This issue is reproducible in stage

@emilghittasv emilghittasv added the bug Something isn't working label Dec 5, 2024
@github-project-automation github-project-automation bot moved this to ❓ triage in Mozilla Support Dec 5, 2024
@emilghittasv emilghittasv moved this from ❓ triage to 🗄 backlog in Mozilla Support Dec 5, 2024
@akatsoulas akatsoulas self-assigned this Dec 6, 2024
@akatsoulas akatsoulas moved this from 🗄 backlog to 🚀 in progress in Mozilla Support Dec 6, 2024
@akatsoulas
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PR mozilla/kitsune#6397

@akatsoulas akatsoulas moved this from 🚀 in progress to 🔎 QA in Mozilla Support Dec 6, 2024
@emilghittasv
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I can confirm that this issue is verified fixed in stage.

Moving this ticket inside the release column.

@emilghittasv emilghittasv moved this from 🔎 QA to 🚢 release in Mozilla Support Dec 6, 2024
@github-project-automation github-project-automation bot moved this from 🚢 release to ✔ done in Mozilla Support Dec 9, 2024
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