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email-notifier service failing in mojaloop default setup #1724

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elnyry-sam-k opened this issue Sep 22, 2020 · 2 comments
Closed

email-notifier service failing in mojaloop default setup #1724

elnyry-sam-k opened this issue Sep 22, 2020 · 2 comments
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oss-core This is an issue - story or epic related to a feature on a Mojaloop core service or related to it
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@elnyry-sam-k
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Summary:
email-notifier service/pod is failing to come up on a default mojaloop deployment. This issue wasn't observed during the previous helm release (v11.0.0)

ReplicaSet "d1-114-1-emailnotifier-..." has timed out progressing.; Deployment does not have minimum availability.

CrashLoopBackOff: Back-off 5m0s restarting failed container=emailnotifier pod=....

Severity:
Medium

Priority:
Medium

Expected Behavior
email-notifier pod/services comes up normally and sends out emails as configured

Steps to Reproduce

  1. Deploy v10.4.0 mojaloop charts (official release)
  2. View status of email-notifier service/pod

Specifications

  • Component (if known): email-notifier
  • Version: v9.5.0
  • Platform: AWS
  • Subsystem: email-notifier (k8s deployment managed by Rancher)
  • Type of testing: Manual
  • Bug found/raised by: @elnyry-sam-k

Notes:

  • Severity when opened:
  • Priority when opened:
@elnyry-sam-k elnyry-sam-k added bug oss-core This is an issue - story or epic related to a feature on a Mojaloop core service or related to it labels Sep 22, 2020
@mdebarros mdebarros self-assigned this Oct 5, 2020
@ramakrishnan-sankar ramakrishnan-sankar added this to the Sprint 11.6 milestone Oct 5, 2020
@mdebarros
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mdebarros commented Oct 5, 2020

Both dev1 and dev2 email-notifiers are now up and running, and reporting healthy.

The issue was a bad configuration for the SMTP server --> https://github.com/mojaloop/email-notifier/blob/master/config/default.json#L2

I have also updated the Helm values configurations for both dev1 and dev2 to the working SMTP server.

@mdebarros
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Also set up a PR to make the SMTP config general: mojaloop/email-notifier#168

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