diff --git a/source/runbooks/manage-an-incident.html.md.erb b/source/runbooks/manage-an-incident.html.md.erb index 570e51ac1..f4014bad0 100644 --- a/source/runbooks/manage-an-incident.html.md.erb +++ b/source/runbooks/manage-an-incident.html.md.erb @@ -29,7 +29,7 @@ For ease of use the key steps are documented within the overview, with further d create a pager-duty incident (ensuring it is on the external status page) and a slack channel ###3. Assign roles. Incident Lead and Scribe are mandatory roles -###4. Managing the incident +###4. Managing the incident including communication - and who to tell ###5. Fixing the problem ###6. Post-incident procedure