📝 Documentation: Categorisation

[Gary-H9]

As per the epic:

"Document where certain types of documentation ought to be stored. i.e. if writing a process for a user this should go in X. If writing an technical document that should be created in Y by default."

Define where:

• User facing documentation should be created.
• Platform documentation should be created.
• Other types of documentation not mentioned here should be detailed and noted.
• All of the above should be recorded in one location to be referred to in future.
• Capture output in ADR
• Capture in ways of working

[julialawrence]

Following the principles of other teams -- runbooks: internal, user guide: external