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Cannot open web portal after installation #5468

Closed
Tracked by #5451
0x8A63F77D opened this issue May 5, 2021 · 10 comments
Closed
Tracked by #5451

Cannot open web portal after installation #5468

0x8A63F77D opened this issue May 5, 2021 · 10 comments

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@0x8A63F77D
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Short summary about the issue/question:
After the installation, I can't open the web portal. The 80, 443, and 9820 ports are not been listened to on the master machine.
ports.txt

Brief what process you are following:

  • Operating type: Initial deployment
  • Brief what deployment process you are following: Just following the guide.

OpenPAI Environment:

  • OpenPAI version:v1.6.0
  • Cloud provider or hardware configuration: Dell T640
  • OS (e.g. from /etc/os-release): Ubuntu 20.04
  • Kernel (e.g. uname -a): 5.4.0-72-generic
  • Hardware (e.g. core number, memory size, storage size, GPU type etc.):
  • Others:

Anything else we need to know:

@yiyione
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yiyione commented May 6, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

@0x8A63F77D
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0x8A63F77D commented May 6, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

@0x8A63F77D
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Well, it's working now. It seems to be related to this. Please add this to the installation guide.

@yiyione yiyione mentioned this issue May 10, 2021
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@JohanOu
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JohanOu commented Aug 5, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

@0x8A63F77D
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0x8A63F77D commented Aug 5, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

Check Letting iptables see bridged traffic. Run the commands on the master and slave nodes (I forget whether it's only needed on the master node or master and slave nodes, just in case).

@JohanOu
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JohanOu commented Aug 5, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

Check Letting iptables see bridged traffic. Run the commands on the master and slave nodes (I forget whether it's only needed on the master node or master and slave nodes, just in case).

I have tried,but i doesnt work
image

@JohanOu
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JohanOu commented Aug 5, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

Check Letting iptables see bridged traffic. Run the commands on the master and slave nodes (I forget whether it's only needed on the master node or master and slave nodes, just in case).

I visit http://localhost:9286/. Is it right?

@0x8A63F77D
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0x8A63F77D commented Aug 5, 2021

can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

Check Letting iptables see bridged traffic. Run the commands on the master and slave nodes (I forget whether it's only needed on the master node or master and slave nodes, just in case).

I visit http://localhost:9286/. Is it right?

Try 8080.

@Binyang2014
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Close this. Feel free to reopen

@HaoLiuHust
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can you run kubectl get pods to see if the webportal is running ? Thanks
image

Yes it is running.
I tried to use kubectl portforward and the web portal can be opened. But I cannot log in. The error message is

Cannot read property 'message' of undefined openpai

how to solve this problem?Could you please give some details?Thanks

Check Letting iptables see bridged traffic. Run the commands on the master and slave nodes (I forget whether it's only needed on the master node or master and slave nodes, just in case).

I visit http://localhost:9286/. Is it right?

Have you solved the problem?

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