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Powertoys run does not start with shortcut #24016

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Buschi03 opened this issue Feb 9, 2023 · 3 comments
Closed

Powertoys run does not start with shortcut #24016

Buschi03 opened this issue Feb 9, 2023 · 3 comments
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Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-PowerToys Run Improved app launch PT Run (Win+R) Window Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT) Status-No recent activity no activity in the past 5 days when follow up's are needed

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@Buschi03
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Buschi03 commented Feb 9, 2023

Microsoft PowerToys version

0.67.1

Installation method

Microsoft Store

Running as admin

None

Area(s) with issue?

PowerToys Run

Steps to reproduce

I press Alt + Space, many times when restarting the computer
PowerToysReport_2023-02-09-12-50-28.zip

✔️ Expected Behavior

Powertoys run

❌ Actual Behavior

does not start. Sometimes just restarting Powertoys is enough, while other times it still does not work. I also always have the "centralised keyboard hook" function active

Other Software

No response

@Buschi03 Buschi03 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Feb 9, 2023
@jaimecbernardo
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Indeed it looks like it is crashing quite a bit, according to the event viewer logs here.
Something that might help understanding which plugin is causing this might be to start with all plugins disabled, enable a plugin and restart PowerToys and so on, enabling the plugins one by one until it's identified.

Something else that might help here would be a crash dump.
One way of achieving this would be by creating an entry in the Registry Editor (regedit.msc), for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\PowerToys.PowerLauncher.exe , according to the instructions in https://docs.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps

It should look something like this in the end (but for PowerLauncher):
image

After that, please replicate the bug, navigate to $LOCALAPPDATA%\CrashDumps in the File Explorer and upload the zipped PowerToys.PowerLauncher.exe.*.dmp file to a GitHub comment.

/needinfo

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Feb 9, 2023
@jaimecbernardo jaimecbernardo added Product-PowerToys Run Improved app launch PT Run (Win+R) Window Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT) labels Feb 9, 2023
@jaimecbernardo jaimecbernardo added the Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. label Feb 9, 2023
@microsoft-github-policy-service microsoft-github-policy-service bot added the Status-No recent activity no activity in the past 5 days when follow up's are needed label Apr 21, 2023
@microsoft-github-policy-service
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This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

1 similar comment
@microsoft-github-policy-service
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This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

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Labels
Issue-Bug Something isn't working Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Repro We can't figure out how to make this happen. Please help find a simplified repro. Product-PowerToys Run Improved app launch PT Run (Win+R) Window Severity-High Bugs that we consider a blocking issue for release (crashes stuff outside of PT) Status-No recent activity no activity in the past 5 days when follow up's are needed
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