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Teams.exe crashes with error in D3D9On12 module. #13

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mbalcerzyk opened this issue Oct 28, 2021 · 1 comment
Open

Teams.exe crashes with error in D3D9On12 module. #13

mbalcerzyk opened this issue Oct 28, 2021 · 1 comment

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@mbalcerzyk
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mbalcerzyk commented Oct 28, 2021

When I join the meeting in Teams Desktop on Windows 11 built 22483.1000 on ARM64 computer (Surface Pro X), the application crashes with error below in the module D3D9On12.dll . Teams is an ARM64 native application in this platform. The error happens from about a month. If I use web version of Teams through browser on the same device, there is no problem. Use of Teams with Calendar, chat etc, is not affected. This error renders Teams useless for meetings, which is one of the chief uses of it.

Faulting application name: Teams.exe, version: 1.4.0.26376, time stamp: 0x61041d09
Faulting module name: d3d9on12.dll, version: 10.0.22483.1000, time stamp: 0x3a2b3573
Exception code: 0xc0000005
Fault offset: 0x00000000000d54f0
Faulting process id: 0x3ddc
Faulting application start time: 0x01d7cb3d67352a6e
Faulting application path: C:\Users\mbalc\AppData\Local\Microsoft\Teams\current\Teams.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9on12.dll
Report Id: ad3d581b-26a7-4947-b402-bec5d78301b6
Faulting package full name:
Faulting package-relative application ID

@jenatali
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Thanks for the bug report. This should be fixed by microsoft/D3D12TranslationLayer#53 and microsoft/D3D12TranslationLayer#54

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