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Login issue: Your account is temporarily unavailable. #286

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mhupfauer opened this issue Feb 17, 2023 · 6 comments
Open

Login issue: Your account is temporarily unavailable. #286

mhupfauer opened this issue Feb 17, 2023 · 6 comments
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bug Something isn't working

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@mhupfauer
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Hi *,

the login command returns the following error:

Error from Messenger:
Your account is temporarily unavailable. Regain access by updating the app or logging in from a mobile or web browser.

Trying to log in via the bridge instantly drops all non web devices from Facebook and forces a password reset. Any idea how to fix that?
@mhupfauer mhupfauer added the bug Something isn't working label Feb 17, 2023
@benedikt-bartscher
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benedikt-bartscher commented Mar 1, 2023 •
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same here. Did you enable 2fa?
https://docs.mau.fi/bridges/python/facebook/authentication.html

Note that in some cases, Facebook might decide your account has suspicious activity and block you until you do some tasks like adding a phone number or resetting your password. In most cases, enabling two-factor authentication solves this. If that doesn't help, hosting the bridge at home or making it proxy all traffic through a residential IP can help further reduce suspiciousness. The bridge can run separately from Synapse, e.g. on a Raspberry Pi. It can also use the http_proxy environment variable for all Facebook traffic.

@ReggieMarr
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I have the same issue. Even after enabling 2fa it just keeps saying theres suspcious activity

@mhupfauer
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2fa is enabled and all the security things like phone number etc is verified.

@DoM1niC
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DoM1niC commented Apr 24, 2023 •
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similar Problem but here I get everytime

GOT NON-JSON RESPONSE WITH STATUS 400: <!DOCTYPE HTML> <HTML LANG="EN" ID="FACEBOOK"> <HEAD> <TITLE>FACEBOOK | ERROR</TITLE> <META CHARSET="UTF-8"> <META HTTP-EQUIV="CACHE-CONTROL" CONTENT="NO-CACHE"> <META HTTP-EQUIV="CACHE-CONTROL" CONTENT="NO-STORE"> <META HTTP-EQUIV="CACHE-CONTROL" CONTENT="MAX-AGE=0"> <META HTTP-EQUIV="EXPIRES" CONTENT="-1"> <META HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE"> <META NAME="ROBOTS" CONTENT="NOINDEX,NOFOLLOW"> <STYLE> HTML, BODY { COLOR: #141823; BACKGROUND-COLOR: #E9EAED; FONT-FAMILY: HELVETICA, LUCIDA GRANDE, ARIAL, TAHOMA, VERDANA, SANS-SERIF; MARGIN: 0; PADDING: 0; TEXT-ALIGN: CENTER; } #HEADER { HEIGHT: 30PX; PADDING-BOTTOM: 10PX; PADDING-TOP: 10PX; TEXT-ALIGN: CENTER; } #ICON { WIDTH: 30PX; } H1 { FONT-SIZE: 18PX; } P { FONT-SIZE: 13PX; } #FOOTER { BORDER-TOP: 1PX SOLID #DDD; COLOR: #9197A3; FONT-SIZE: 12PX; PADDING: 5PX 8PX 6PX 0; } </STYLE> </HEAD> <BODY> <DIV ID="HEADER"> <A HREF="//WWW.FACEBOOK.COM/"> <IMG ID="ICON" SRC="//STATIC.FACEBOOK.COM/IMAGES/LOGOS/FACEBOOK_2X.PNG" /> </A> </DIV> <DIV ID="CORE"> <H1 ID="SORRY">SORRY, SOMETHING WENT WRONG.</H1> <P ID="PROMISE"> WE'RE WORKING ON IT AND WE'LL GET IT FIXED AS SOON AS WE CAN. </P> <P ID="BACK-LINK"> <A ID="BACK" HREF="//WWW.FACEBOOK.COM/">GO BACK</A> </P> <DIV ID="FOOTER"> FACEBOOK <SPAN ID="COPYRIGHT"> &COPY; 2022 </SPAN> <SPAN ID="HELP-LINK"> &#183; <A ID="HELP" HREF="//WWW.FACEBOOK.COM/HELP/">HELP CENTER</A> </SPAN> </DIV> </DIV> <SCRIPT> DOCUMENT.GETELEMENTBYID('BACK').ONCLICK = FUNCTION() { IF (HISTORY.LENGTH > 1) { HISTORY.BACK(); RETURN FALSE; } }; // ADJUST THE DISPLAY BASED ON THE WINDOW SIZE IF (WINDOW.INNERHEIGHT < 80 || WINDOW.INNERWIDTH < 80) { // BLANK IF WINDOW IS TOO SMALL DOCUMENT.BODY.STYLE.DISPLAY = 'NONE'; }; IF (WINDOW.INNERWIDTH < 200 || WINDOW.INNERHEIGHT < 150) { DOCUMENT.GETELEMENTBYID('BACK-LINK').STYLE.DISPLAY = 'NONE'; DOCUMENT.GETELEMENTBYID('HELP-LINK').STYLE.DISPLAY = 'NONE'; }; IF (WINDOW.INNERWIDTH < 200) { DOCUMENT.GETELEMENTBYID('SORRY').STYLE.FONTSIZE = '16PX'; }; IF (WINDOW.INNERWIDTH < 150) { DOCUMENT.GETELEMENTBYID('PROMISE').STYLE.DISPLAY = 'NONE'; }; IF (WINDOW.INNERHEIGHT < 150) { DOCUMENT.GETELEMENTBYID('SORRY').STYLE.MARGIN = '4PX 0 0 0'; DOCUMENT.GETELEMENTBYID('SORRY').STYLE.FONTSIZE = '14PX'; DOCUMENT.GETELEMENTBYID('PROMISE').STYLE.DISPLAY = 'NONE'; }; </SCRIPT> </BODY> </HTML>

@nisegami
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nisegami commented May 3, 2023

2fa is enabled and all the security things like phone number etc is verified.

Same here.

@pernik36
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I've had this issue. 2FA alone did not help to me. I managed to get this working by spinning up a web browser (I have used brow.sh) on the system with the bridge and logging in FB and Messenger multiple times in a span of 4 days. I think this was neccessary because I use a VPS to run the bridge.

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@DoM1niC @mhupfauer @nisegami @ReggieMarr @pernik36 @benedikt-bartscher