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khungate edited this page Jul 25, 2023 · 12 revisions

Welcome to the Mailchimp for WooCommerce Wiki

Welcome to your one-stop resource for Mailchimp's WooCommerce plugin! This wiki aims to guide you through advanced features and workflows while providing solutions to common issues that may arise during your use of the plugin.

Overview

Mailchimp for WooCommerce

Mailchimp for WooCommerce is a WordPress plugin that syncs e-commerce data between your WooCommerce store and Mailchimp. It opens up a world of advanced marketing capabilities to boost your online store's performance. Before diving in, ensure you're using the most recent version of the plugin.

Quick Links

Here are some quick links to guide you through some of the advanced features:

Check out the full list of pages on the right-hand side for a comprehensive overview of topics.

Troubleshooting Common Issues

Issue: My Store Isn't Syncing

If your store isn't syncing, the following could be potential causes:

  • WP CRON is disabled: WP CRON is essential for syncing. If it's disabled, you can enable it or use the more advanced CLI option. Learn more.
  • Server Cache: If your server uses a cache like REDIS or MEMCACHED, it could affect the syncing process. Learn more.
  • Shared Hosting Environment Issues: Shared hosting can sometimes cause issues with syncing. Learn more.
  • API Gateway Blocking: If your server is being blocked by the API gateway Akamai, it could prevent syncing. Learn more.

Issue: Syncing Takes a Long Time to Complete

If syncing is taking longer than expected, consider these potential solutions:

  • Insufficient WP CRON Triggers: For sites with light traffic, WP CRON might not be triggered enough by normal traffic. Learn more.
  • Use CLI Version: For larger stores, using the CLI version is recommended to improve syncing speed. Learn more.