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Radio buttons for shipping methods are disabled in shopping cart and during checkout #25737

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daniel-berko-work opened this issue Nov 25, 2019 · 6 comments
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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@daniel-berko-work
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Preconditions (*)

  1. Magento 2.3.3 Communtiy Edition
  2. Flat Shipping Table Rates

Steps to reproduce (*)

  1. Add product to the cart
  2. Proceed to checkout as a guest
  3. Enter valid address details
  4. Wait for shipping rates to be displayed
  5. Refresh page (Ctrl + R for example)

Expected result (*)

  1. Page reloads showing shipping rates with active radio buttons

Actual result (*)

  1. Page reloads with shipping rates but radio buttons are disabled

Issue is the same as :
#7497

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m2-assistant bot commented Nov 25, 2019

Hi @Munszu. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Munszu do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Nov 25, 2019
@ajijshekh123 ajijshekh123 self-assigned this Nov 26, 2019
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m2-assistant bot commented Nov 26, 2019

Hi @ajijshekh123. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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@ajijshekh123
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Hello @Munszu,
I am using a different address with a different country list and also apply the different shipping methods. But I can't able to reproduce this issue.

Thanks.

@ajijshekh123 ajijshekh123 added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Progress: needs update Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed labels Nov 26, 2019
@ajijshekh123
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@Munszu - Can you please provide video or step details?

@ajijshekh123
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@Munszu - If you have reproduce this issue, You can reopen it and update your video or steps.
Thanks.

@andresams
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I was able to reproduce it and found a solution. Please, see my comment on this topic — #7497 (comment)

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Labels
Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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