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Can't add Simple Products to Grouped Product #25555

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densen45 opened this issue Nov 11, 2019 · 10 comments
Closed

Can't add Simple Products to Grouped Product #25555

densen45 opened this issue Nov 11, 2019 · 10 comments
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@densen45
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Preconditions (*)

  1. Magento 2.3.3
  2. Chromium: 78.0.3904.70 (Official Build), 64-Bit
  3. Firefox: 70.0.1 (64-Bit)

Steps to reproduce (*)

  1. Create several Simple Products (I don't know how many are necessary or whether the amount of products has to do with this problem. We have ~2300 Simple Products.)
  2. Go to Catalog > Products > Add Product > Grouped Product
  3. Scroll down and click on "Add Products to Group"

Expected result (*)

  1. Usually the "Add Products to Group" window opens and the table with all available Simple Products is loaded.

Actual result (*)

  1. The "Add Products to Group" window opens, but the table is not fully loaded (the menu bar and the header of the table are rendered, but the products are not)
  2. The page becomes unresponsive
  3. A little later the question form the browser, if you want to continue or stop the script execution, will open
  4. The browser's task manager shows 100 percent CPU and up to 9GB memory usage (Chromium)
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m2-assistant bot commented Nov 11, 2019

Hi @densen45. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@densen45 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Nov 11, 2019
@densen45
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@magento give me 2.3-develop instance

@magento-engcom-team
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Hi @densen45. Thank you for your request. I'm working on Magento 2.3-develop instance for you

@magento-engcom-team
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Hi @densen45, here is your Magento instance.
Admin access: https://i-25555-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@sudheers-kensium sudheers-kensium self-assigned this Nov 11, 2019
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m2-assistant bot commented Nov 11, 2019

Hi @sudheers-kensium. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@sudheers-kensium
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@densen45 I am not able to reproduced in Magento 2.3-develop instance. So I am closing this,

@densen45
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@sudheers-kensium how many Simple Products did you have created before you tested to add some to a Grouped Product?

I'm also not able to reproduce this issue with six Simple Products (test instance) but maybe the amount of Simple Products (how many rows have to be rendered) has to do with this problem.

@sudheers-kensium
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@densen45 I have verified with more than 1000 products.

@densen45
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@sudheers-kensium ok.

Maybe it has something to do with our custom attributes then. Or the combination of many products and many custom attributes. We have ~140 custom attributes. The scrollbar at the bottom of the table indicates that the table has a lot of columns, i.e. it tries to load many custom attributes.

@densen45
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We have found the cause for our issue.
See my comment here: #25038 (comment)

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