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Catalog search results randomised on refresh #17787

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BezV8 opened this issue Aug 24, 2018 · 11 comments
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Catalog search results randomised on refresh #17787

BezV8 opened this issue Aug 24, 2018 · 11 comments
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Component: CatalogSearch Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@BezV8
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BezV8 commented Aug 24, 2018

Similar to issue #9020, but present on Magento 2.2.x. Search term results are not sorted in the same sequence between page refreshes. This is most often apparent when a user clicks on the product, then hits the back button to return to the search results.

Preconditions

  1. Magento 2.2
  2. Large number of products with similar keywords.

Steps to reproduce

  1. Search for a generic keyword that matches many products (e.g. Red).
  2. Note product sort order.
  3. Indexer reindex && cache flush
  4. Refresh page.

Expected result

  1. Products are displayed in same order between page refreshes.

Actual result

  1. All products with the same relevance are randomized each item page refreshes.
  2. Products are still sorted according to relevance, but equal relevance products are not kept in a consistent order.

default

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@magento-engcom-team
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Hi @BezV8. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +).
For more details, please, review the Magento Contributor Assistant documentation.

@BezV8 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Aug 24, 2018
@BezV8
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BezV8 commented Aug 24, 2018

@magento-engcom-team give me 2.2.3 instance

@magento-engcom-team
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Hi @BezV8. Thank you for your request. I'm working on Magento 2.2.3 instance for you

@magento-engcom-team
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Hi @BezV8, here is your Magento instance.
Admin access: https://i-17787-2-2-3.engcom.dev.magento.com/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@BezV8
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BezV8 commented Aug 24, 2018

@magento-engcom-team Can not reproduce issue as unable to reindex vanilla instance.

@ghost ghost self-assigned this Aug 27, 2018
@ghost
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ghost commented Aug 27, 2018

@BezV8, thank you for your report.
We've acknowledged the issue and added to our backlog.

@ghost ghost added Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Component: CatalogSearch labels Aug 27, 2018
@ghost ghost removed their assignment Aug 28, 2018
@eduard13 eduard13 self-assigned this Jan 18, 2019
@magento-engcom-team
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Hi @eduard13. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

  • 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 2. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 3. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

@eduard13
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I wasn't able to reproduce this issue. Feel free to open if you have any additional info.

@mslabko mslabko reopened this Sep 3, 2019
@ghost ghost unassigned eduard13 Sep 3, 2019
@ghost ghost removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release labels Sep 3, 2019
@mslabko
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mslabko commented Sep 3, 2019

The issue is acknowledged and should be fixed in further releases
Internal: MAGETWO-94583

@engcom-Charlie engcom-Charlie self-assigned this Sep 4, 2019
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m2-assistant bot commented Sep 4, 2019

Hi @engcom-Charlie. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Charlie
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I can't reproduce this issue on fresh Magento 2.3-develop.

Manual testing scenario:

  1. Search for a generic keyword that matches many products (e.g. Red).
    image

  2. Note product sort order.

  3. Indexer reindex && cache flush

  4. Refresh page.

Actual result:
Products are displayed in same order between page refreshes.
image

So it fixed now.

@engcom-Charlie engcom-Charlie added the Fixed in 2.3.x The issue has been fixed in 2.3 release line label Sep 4, 2019
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Component: CatalogSearch Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed
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