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NO log file (0KB in size), file is empty #211

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Bob-Collins opened this issue Dec 3, 2024 · 7 comments
Open

NO log file (0KB in size), file is empty #211

Bob-Collins opened this issue Dec 3, 2024 · 7 comments
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@Bob-Collins
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I recently upgraded my laptop and am now running Windows 11. I am able to run the tools to transcode-video successfully, but the log files are empty. at the end of the encode, I am getting the following output from the transcode:

"Encode done!

HandBrake has exited.
C:/Users/xxxx/AppData/Local/Microsoft/WindowsApps/transcode-video: invalid byte sequence in UTF-8

C:\Out>"

Why is this happening now? I am not a programmer, and I just fell back to Ruby 3.2 instead of Ruby 3.3, and the error still occurs.

Thanks in advance!

@lisamelton lisamelton self-assigned this Dec 3, 2024
@lisamelton lisamelton added the bug Something isn't working label Dec 3, 2024
@lisamelton
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@Bob-Collins I'm sorry you're having this problem. I don't know enough about your system configuration to properly diagnose this. If I had to guess, I would say your RubyGems setup is borked. I suggest uninstalling the Gem and then reinstalling it.

The main thing I'm confused about is which Gem and tool you're talking about. You've filed a GitHub issue on the other_video_transcoding project and Gem which contains the other-transcode tool. But you identify the transcode-video tool which is not in that project. That tool is part of the older video_transcoding project and Gem. Sooooo... which Gem and which tool are you talking about?

@Bob-Collins
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Bob-Collins commented Dec 3, 2024 via email

@lisamelton
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@Bob-Collins No problem. You don't need to be a programmer to use the tools. Just to be able to use the command line. And you seem more than capable of that. You're good.

OK, to use the new tool then you need to download the other-transcode.rb script and install in manually since it's not a Gem anymore.

Please see the instructions on the Other Video Transcoding README.md file here:

https://github.com/lisamelton/other_video_transcoding/blob/master/README.md

And read the Installation instructions here:

https://github.com/lisamelton/other_video_transcoding/blob/master/README.md#installation

@Bob-Collins
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Bob-Collins commented Dec 3, 2024 via email

@lisamelton
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@Bob-Collins For the other-transcode.rb script, a .log file is now only created when the --debug option is used.

Please look at the output of other-transcode.rb --help full to learn about its options because they are completely different from transcode-video.

Also, please consult the Wiki for more information here:

https://github.com/lisamelton/other_video_transcoding/wiki

@Bob-Collins
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Bob-Collins commented Dec 3, 2024 via email

@Bob-Collins
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Bob-Collins commented Dec 5, 2024 via email

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