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[Bug]: Not able to validate the license via JetBrains or Pasting the license. #1089

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lcallif opened this issue Oct 23, 2024 · 2 comments

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@lcallif
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lcallif commented Oct 23, 2024

Bug description

The Plugin asks for the license every couple of months. I selected the option to log into my Jetbrains account, it didn't work. I tried to copy/paste the license, that didn't work. I tried this at least 7 times. And the notice kept saying that I could not proceed with using PhPStorm unless I activated this license.

I finally somehow got past the activation requirement, but I have no idea how or when it will come back. Worse yet, I have no idea when it will really keep me out of using PhPStorm the next time...

This may be a good Plugin, but I am beyond wanting to put up with this hassle.

Plugin version

8.2.5.242

Operating system

MacOS

Steps to reproduce

Use the product for 2 months and this issue occurs.

Relevant log output

No response

@lcallif
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lcallif commented Oct 23, 2024

One other piece of info: License is active until Sept 06,2025.

And this has occurred twice since I purchased it: original activation and today.

@adelf
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adelf commented Oct 23, 2024

Please try to update to the new 8.4 version. It should be fixed there.

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