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Can't Release App to Play Store #335

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ketancts opened this issue Sep 13, 2021 · 7 comments
Open

Can't Release App to Play Store #335

ketancts opened this issue Sep 13, 2021 · 7 comments

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@ketancts
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SDK Stripe Android SDK (com.stripe:stripe-android), 10.4.6 facilitates the transmission or collection of personal and sensitive information. Such behavior must comply with Google Play's Prominent Disclosure & Consent Requirements and applicable privacy policy requirements as described in the User Data policy. You can't publish this release due to this policy issue.

To be allowed to publish, you may consider upgrading to 16.9.0, which the SDK provider has recommended for use instead. Please consult the SDK provider for further information.

If you've reviewed the policy and feel our decision may have been in error, please reach out to our policy support team.

I'm using stripe_payment: ^1.1.1 in my flutter project and I'm getting the above error while publishing .aab to play store.

Stripe_Error_Release

@BachirBichri
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Same issue with stripe_payment: ^1.1.4

@EjazAmir
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did you find any solution?

@Yawar217
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Same issue with stripe_payment: ^1.1.4
Same issue with flutter_stripe 1.3.0

Check comments on this post's answer : https://stackoverflow.com/questions/69072021/stripe-android-sdk-doesn-t-comply-with-the-user-data-and-mobile-unwanted-softwar

@ketancts Can you please share your app's privacy policy?

@vytautas-pranskunas-
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vytautas-pranskunas- commented Oct 13, 2021

@ketancts your app will be removed soon if yo not asking for explicit consent because you will get this soon:

We’ve identified that your app is using Stripe SDK or library, which facilitates the transmission of collection of Phone Number and Installed Application information without meeting the prominent disclosure guidelines. If necessary, you can consult your SDK provider(s) for further information. Your app is uploading users' Phone Number and Installed Application information via Stripe SDK without posting a privacy policy in both the designated field in the Play Developer Console and from within the Play distributed app itself. For further details on the valid prominent disclosure requirement, please review the “Prominent Disclosure & Consent Requirement” section under the User Data policy.

@jonasbark can you advice what other sensative data this librabry collects and on which step? Because my app got removed from play store

@ambr89
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ambr89 commented May 20, 2022

@vytautas-pranskunas- @Yawar217
Do you have resolved it?

@Yawar217
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@vytautas-pranskunas- @Yawar217 Do you have resolved it?

I uploaded new app and it was approved immediately. Until now it's live without any problems. Apparently once they reject your app they block it or they check it more strictly

@vytautas-pranskunas-
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@ambr89 I have it updated and published without any problems but I had to do a lot. I had to mention in separate modal (which cannot be closed or missed by user) which had mentions about stripe, about fact taht we might collect sensative data with links to stripe policy etc. I do not remeber clearly how I did this but i had delay for about 3 weeks until i et their requirements which honestly were not clear at all and their supprt was not leading me towards rigth direction....

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