Contents:
- activity-based_costing
- balanced scorecard (BSC) a semi-standard structured report that is a strategy performance management tool.
- BAU: business as usual
- BPO: business process outsourcing (compare ITES-BPO, KPO, LPO
- BSC: balanced scorecard a semi-standard structured report that is a strategy performance management tool.
- best practice
- Capability Maturity Model
- core competency
- customer experience (CX)
- CID: customer identifier (cf. UCID)
- CoE: center of excellence
- corporate social responsibility (CSR): business practices involving initiatives that benefit society. A business's CSR can encompass a wide variety of tactics, from giving away a portion of a company's proceeds to charity, to implementing "greener" business operations. (cf. customer service record)
- cost to company
- competitive advantage
- customer service record (CSR)
- cost to company (CTC)
- CTC: cost to company
- CX: Customer Experience
- Dynamic_systems_development_method
- elevator pitch
- formula for change
- four stages of competence
- Globalization
- [ITES-BPO: Information Technology Enabled Service - Business Process Outsourcing] (compare BPO, KPO, LPO)
- KPI: key performance indicator: s a type of performance measurement that evaluates the success of an organization or activity.
- KPO: knowledge process outsourcing (compare BPO, ITES-BPO, KPO)
- lean enterprise
- learning styles
- LPO: legal process outsourcing (compare BPO, ITES-BPO, KPO)
- LMX: leader–member exchange theory: a relationship-based approach to leadership that focuses on the two-way (dyadic) relationship between leaders and followers
- management by objectives (MBO)
- marketing
- MBO: management by objectives
- MGMT: management
- mission statement
- motivation
- organizational architecture
- organizational chart
- organizational structure
- sales
- sales presentation
- small-to-medium enterprise (SME)
- SME: small-to-medium enterprise
- SME: subject matter expert
- six thinking hats: Managing Blue, Information White, Emotions Red, Discernment Black, Optimistic Yellow, Creativity Green
- subject matter expert (SME)
- resource allocation
- resource leveling
- resource management: efficient and effective development of an organization's resources, such as money, people, and inventory.
- return on investment (ROI)
- ROI: return on investment
- strategic management
- strategic planning
- TBO: total benefits of ownership
- TC: total cost
- TCA: total cost of acquisition
- TCO: total cost of ownership
- third-generation balanced scorecard: a balanced scorecare typically with four items: a destination statement, a strategic linkage model, defintions of objectives, and measures for targets.
- total cost of ownership (TCO)
- total project control
- UCID: universal customer identifier (cf. CID)
- total quality management (TQM)
- TQM: total quality management)
- vendor lock-in
- vision statement
- whole-life cost
- core business
- experience curve effects
- PEST analysis
- marketing management
- six forces model
- Porter's four corners model
- enterprise planning system
- growth-share_matrix
- Porter's five forces analysis
- Porter's generic strategies
- outsourcing
- strategic thinking
- theory of multiple intelligences
- SWOT analysis
- Assistant Vice President
- Chief Information Officer (CIO)
- Chief Marketing Officer (CMO)
- Chief Technology Officer (CTO)
- Executive Vice President (EVP)
- First Vice President (FVP)
- [General Manager (GM)(https://en.wikipedia.org/wiki/General_manager]
- Vice President (VP)
- Senior Executive Vice President (SEVP)
- Deputy President (DP)
- Senior Vice President (SVP)
- [BA: Business Analyst]
- [PM: Project Manager]
- [IT: Information Technology]
- [XD: Experience Design]
- [CX: Customer Experience]
- [DX: Developer Experience]
- [QA: Quality Assurance]
- [QA: Quality Architect]
- [SET: Software Engineer in Test]
- [SDET: Software Development Engineer in Test]
- [TDE: Test Design Engineer]