Error: Library cublas64_12.dll is not found or cannot be loaded

[videoprice]

hi guys, have this error when start generate subtitle file
"Error: Library cublas64_12.dll is not found or cannot be loaded"

win 11 rtx 3090

[CUBER980]

Mismo error
Error transcribing file on line Library cublas64_12.dll is not found or cannot be loaded
win 11 rtx 4060 TI

[jhj0517]

Hi. Like #97, this is fixed in #99.
This problem is caused by an incompatible version of faster-whisper with CUDA versions below 12.0,
To resolve the issue,

1. trying latest version of the web-ui ( removing venv folder and run install.bat again )

2. Or just

# After activating the venv
pip uninstall faster-whisper
pip install faster-whisper==0.10.1

Using the version of faster-whisper==0.10.1 solves this problem.

[videoprice]

Thanks, working

[CUBER980]

Correcto, solucionado, gracias.