Q285970

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page	Q285970: Additional SNA Server Services Cannot Use Specific TCP/IP Ports	/kb/285/Q285970/

Q285970: Additional SNA Server Services Cannot Use Specific TCP/IP Ports

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Article: Q285970
Product(s): Microsoft SNA Server
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s): 
Keyword(s): kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbhis2000 kbsna400sp4
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
- Microsoft Host Integration Server 2000 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

SNA Server 4.0 (all service packs) and Host Integration Server 2000 allow
multiple SNA Server services (Snaservr.exe) to be installed and configured to
provide for increased session capacity. However, the additional SNA Server
services cannot be configured to use specific software ports in environments
that implement Internet firewalls. Therefore, the default ports listed here are
used by the additional SNA Server services:

+--------------------------------------------+
| Port          | TCP/IP | IPX/SPX | Vines   | 
+--------------------------------------------+
| SnaServerPort | 1477   | 0x84C9  | Dynamic | 
+--------------------------------------------+

CAUSE
=====

The ability to configure the software ports used by the additional SNA Server
services was not implemented in SNA Server 4.0 or Host Integration Server 2000.

RESOLUTION
==========

SNA Server 4.0
--------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft SNA Server version 4.0 service pack that contains this
fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

+------------------------------------+
| File name   | Date       | Time    | 
+------------------------------------+
| Snadmod.dll | 01/04/2001 | 07:16PM | 
+------------------------------------+
| Snaip.dll   | 01/04/2001 | 07:16PM | 
+------------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



Host Integration Server 2000
----------------------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Host Integration Server 2000 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

+------------------------------------+
| File name   | Date       | Time    | 
+------------------------------------+
| Snadmod.dll | 12/19/2000 | 12:00PM | 
+------------------------------------+
| Snaip.dll   | 12/19/2000 | 12:00PM | 
+------------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions
4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, and Host Integration Server 2000.

MORE INFORMATION
================

The following Microsoft Knowledge Base article describes how to configure SNA
Server and Host Integration Server 2000 to use specific software port numbers
for environments that implement Internet firewalls:

  Q139508 Internet Firewall Support in SNA Server

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

Article Q139508 describes how to change the port used by the primary SNA Server
service (Snaservr.exe) by setting a registry entry called SnaServerPort.

After applying the fixes described in this article, the additional SNA Server
services can be configured to use specific software ports by adding the
following registry entries:

- SnaServer2Port

- SnaServer3Port

- SnaServer4Port

These entries are added in the same location as the SnaServerPort entry for the
primary SNA Server service. See Q139508 for additional detail.

Additional query words:

======================================================================
Keywords          : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbhis2000 kbsna400sp4 
Technology        : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ400SP4
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Issue type        : kbbug
Solution Type     : kbfix

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