Q166076

layout	title	permalink
page	Q166076: New Event IDs for SNA Server Print Service	/kb/166/Q166076/

Q166076: New Event IDs for SNA Server Print Service

{% raw %}

Article: Q166076
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, version 3.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

There is no way to know if the printer is out of paper or if the printer is
offline.

RESOLUTION
==========

There are two new events logged in the Windows NT Application Event log for SNA
Server Print Service:

  Event ID 3
  Severity=Warning
  The NT Print Spooler has reported an error on printer %1.%n

  Event ID 4
  Severity=Warning
  The NT Print Spooler has reported that printer %1 is out of paper.%n

To resolve this problem, obtain the hotfix mentioned below.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This
problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words:

======================================================================
Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300
Version           : WINDOWS:3.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

{% endraw %}