Error: KeyError: 'vid' in hardware.py:24

[The-May]

Describe the issue you are experiencing

Whenever I access the Hardware-Screen (https://ip.of.my.homeassistant/config/hardware)I get "unknown" error.

It no longer shows my Skyconnect Stick.
Beside that, the zigbee Stick work totally fine with ZHA and Zigbee devices can be paired and used without any (known) issues.

Issue has also been documented in https://community.home-assistant.io/t/skyconnect-devices-not-in-hardware-screen/820121, but a "pattern" was not clear what the issue might be.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

14.2

Did the problem occur after upgrading the Operating System?

No

Hardware details

• VM deployed via ProxMox on NUC8i3BEH2 i3-8109U -> SkyConnect stick passed through, hub passed through and Google Coral passed through
  See screenshot

• enough Cores and RAM (16GB out of 32GB )allocated, see detailed info from System information

Steps to reproduce the issue

1.Open up https://ip.of.your.homeassistant/config/hardware, wait until website loads, it doesnt matter if http or https or if Chromium or Firefox based.
2.While Processor and Memory graphs appear, a "unknown error" appears on top left.

3.While this happens a log entry appears (log will be copy/pasted afterwards also:

...

Anything in the Supervisor logs that might be useful for us?

Nothing suspicious (only unrelated warnings about )appear in Supervisor logs, but in System logs like:
2025-02-07 11:40:40.176 WARNING (MainThread) [supervisor.addons.options] Option 'anonymous' does not exist in the schema for Mosquitto broker (core_mosquitto)
2025-02-07 11:40:40.179 WARNING (MainThread) [supervisor.addons.options] Option 'interface' does not exist in the schema for Samba share (core_samba)
They clearly dont have anything related to it (will fix it now, lol)

Anything in the Host logs that might be useful for us?

Logger: homeassistant.components.websocket_api.http.connection
Source: components/homeassistant_sky_connect/hardware.py:24
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 11:20:01 AM (14 occurrences)
Last logged: 11:37:34 AM

    [140467197511856] Error handling message: Unknown error (unknown_error) hassioadmin from 172.70.231.76 (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0)
    [140467197517040] Error handling message: Unknown error (unknown_error) hassioadmin from 162.158.63.21 (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0)
    [140466975239488] Error handling message: Unknown error (unknown_error) hassioadmin from 162.158.62.91 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36)
    [140467573200864] Error handling message: Unknown error (unknown_error) hassioadmin from 172.70.230.228 (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0)
    [140467205284208] Error handling message: Unknown error (unknown_error) hassioadmin from 172.70.114.107 (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0)

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/decorators.py", line 28, in _handle_async_response
    await func(hass, connection, msg)
  File "/usr/src/homeassistant/homeassistant/components/hardware/websocket_api.py", line 65, in ws_info
    hardware_info.extend([asdict(hw) for hw in platform.async_info(hass)])
                                               ~~~~~~~~~~~~~~~~~~~^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/homeassistant_sky_connect/hardware.py", line 24, in async_info
    vid=entry.data["vid"],
        ~~~~~~~~~~^^^^^^^
KeyError: 'vid'

System information

System Information

version	core-2025.2.0
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.1
os_name	Linux
os_version	6.6.73-haos
arch	x86_64
timezone	Europe/Amsterdam
config_dir	/config

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 14.2
update_channel	stable
supervisor_version	supervisor-2025.02.0
agent_version	1.6.0
docker_version	27.2.0
disk_total	251.3 GB
disk_used	34.6 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization	kvm
board	ova
supervisor_api	ok
version_api	ok
installed_addons	Traccar (0.25.0), AirSonos (4.2.3), File editor (5.8.0), Frigate (0.14.1), Log Viewer (0.17.1), MariaDB (2.7.2), Matter Server (7.0.0), Mosquitto broker (6.5.0), Nginx Proxy Manager (1.0.1), Samba share (12.4.0), ZeroTier One (0.19.0), Scrypted (v0.130.1-noble-full), ESPHome Device Builder (2024.12.4), Whisper (2.4.0), Piper (1.5.2), openWakeWord (1.10.0), FTP (5.1.1), ICantBelieveItsNotValetudo (4.1.0), Zigbee2MQTT (2.1.1-1)

Dashboards

dashboards	3
resources	0
views	15
mode	storage

Network Configuration

adapters	lo (disabled), enp0s18 (enabled, default, auto), docker0 (disabled), hassio (disabled), ztqu3gi3hn (disabled), veth41d2e5a (disabled), veth0c4edd7 (disabled), veth1b806bd (disabled), veth402b597 (disabled), vethd0c13ba (disabled), vethfd0457a (disabled), veth02d74b3 (disabled), veth7a9e077 (disabled), veth02ee102 (disabled), veth3ae1790 (disabled), vethd173104 (disabled), vetha25b0e4 (disabled), veth75494c4 (disabled), vethd774257 (disabled), veth8fd0d57 (disabled)
ipv4_addresses	lo (127.0.0.1/8), enp0s18 (192.168.1.211/24), docker0 (172.30.232.1/23), hassio (172.30.32.1/23), ztqu3gi3hn (10.144.65.147/16), veth41d2e5a (), veth0c4edd7 (), veth1b806bd (), veth402b597 (), vethd0c13ba (), vethfd0457a (), veth02d74b3 (), veth7a9e077 (), veth02ee102 (), veth3ae1790 (), vethd173104 (), vetha25b0e4 (), veth75494c4 (), vethd774257 (), veth8fd0d57 ()
ipv6_addresses	lo (::1/128), enp0s18 (2003:cb:b704:bd00:a37e:86cf:7805:f4c2/64, fe80::3ff:225e:122e:e76a/64), docker0 (fe80::42:31ff:fe57:8576/64), hassio (fe80::42:6fff:fe94:1ba4/64), ztqu3gi3hn (fe80::dc14:fff:fe85:9aee/64), veth41d2e5a (fe80::b6:89ff:fe22:f65b/64), veth0c4edd7 (fe80::b4a9:3cff:fee2:e1d0/64), veth1b806bd (fe80::3c13:23ff:fe5a:9818/64), veth402b597 (fe80::10c3:6ff:fed8:c4b2/64), vethd0c13ba (fe80::f0c0:2cff:fe50:8c45/64), vethfd0457a (fe80::4c39:2aff:fe56:6edb/64), veth02d74b3 (fe80::980a:b3ff:fe41:b826/64), veth7a9e077 (fe80::8012:9eff:fe74:6491/64), veth02ee102 (fe80::cc0d:c1ff:fe81:37b6/64), veth3ae1790 (fe80::6c0e:d2ff:fed7:7ca4/64), vethd173104 (fe80::2840:3eff:fe09:7bd7/64), vetha25b0e4 (fe80::b03c:3aff:fead:8993/64), veth75494c4 (fe80::78a0:27ff:fe1b:353/64), vethd774257 (fe80::fa:bff:fe58:8d1b/64), veth8fd0d57 (fe80::1033:4aff:fecb:21f3/64)
announce_addresses	192.168.1.211, 2003:cb:b704:bd00:a37e:86cf:7805:f4c2, fe80::3ff:225e:122e:e76a

Recorder

oldest_recorder_run	January 7, 2025 at 2:19 PM
current_recorder_run	February 6, 2025 at 10:08 AM
estimated_db_size	6507.84 MiB
database_engine	mysql
database_version	10.11.6

Spotify

api_endpoint_reachable	ok

Additional information

A Home assistant Forum Entry has also been created:
https://community.home-assistant.io/t/skyconnect-devices-not-in-hardware-screen/820121/7

Feel free to PM me or advise if something needs to be checked/changed/done from my side.
Thank you guys.