Reolink - reauthentication required after a while #113379
Comments
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Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) reolink documentation |
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please provide a bit more details, like screenshots of the issue, the diagnostics data of the integration, enable and provide the debug logging |
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Issue still present in 2024.3.1 |
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home-assistant_2024-03-17T00-29-22.031Z.log The symptoms are as follows.
Core log attached... You can see loss of connection at 2am, likely linked to Reolink auto reboot setting. |
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It could be related to the default auto-reboot setting in Reolink?
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Same issue here. I upgraded to 2024.3 yesterday and one of my 4 Reolink cameras had the issue at 2:00 AM (auto reboot on) |
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Home Assistant 2024.3.1. |
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I had the same issue with Reolink Authentication. I'm using Reolink camera. Issue started last night. Errors at log: Logger: reolink_aio.api Host 192.168.1.15:443: login attempt failed. Logger: homeassistant.components.reolink Authentication failed while fetching reolink.sipoo-piha data: Logger: homeassistant.components.reolink.config_flow Unexpected exception HA-system setup: I have the another "identical" HA setup with Reolink, which is still working without errors: I have autoreboot setup on camera at 02:00 on Sundays and it seems that Error has happened on that time. |
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Just confirming I have the same issue on both 2024.3 and 2024.3.1. I have two Home-Assistant locations, one has the Reolink Doorbell POE, and the other the Reolink Doorbell WiFi. I also have multiple Reolink duo cameras. Only the Doorbells exhibit this behavior, and both the Wired POE and WiFi units are impacted. A full-restart of Home-Assistant restores normal operation, but after some period, the 'Reconfigure' notice pops up again on both installations / both POE and WiFi units. |
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Seems like a |
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This issue occurs on both the WiFi and Wired POE version of the doorbell. WiFi Firmware Version: v3.0.0.2033_23041300 I've just upgraded both to v3.0.0.3215 and will monitor for the reauth issue. |
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Only happens on Wifi Doorbell for me (so far, I don't have any other doorbells, just an E1 and CX-410), Does not happen on same doorbell connected via NVR. |
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I figured out the issue on my end. I think I had a network problem with mine somewhere in the network. After looking into it deeper, I was seeing spanning tree blocking random ports. I ended up having to power off all my switches and other network gear for a minute or so, and then power back up. Once I did that, it cleared up, and mine has been solid since last night. I'm going to delete my previous posts as not to confuse the devs working on this issue others are having. |
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same problem here with the WIFI Cams. POE Cams works fine |
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I have a WiFi doorbell cam that is having this issue. I checked the history for the reolink doorbell cam and I can see that it started losing authentication the day I upgraded to 2024.3 (March 7). This is more anecdotal than I would like, but I see the log information below. One other thing I noticed is that when I authenticate, the first time it has an unexpected error. Someone noted that if you enable https then try again, then it authenticates. I find that if I just submit again without changing anything it authenticates. Then if you reload it works OK for awhile. Sometimes just hours. If there is any other information I can provide, please let me know. Thanks log Errors: |
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I'm experiencing the same issue as other people have described, Reolink connection to my POE camera fails until I re-authenticate. When I first try to authenticate there is an unexpected error and then, whether or not I have https ticked, re-submitting works. Issue only started as of updating to 2024.3. Note: Issue does not appear to be related to the maintenance restart on Sunday at 2am as it can occur on any day. I have tried: Here are some logs: 2024-03-21 20:19:21.118 ERROR (MainThread) [reolink_aio.api] Error while unsubscribing push: Host 192.168.1.9:443: connection timeout exception. Also this the next morning (probably due to the integration failing but thought I'd include it just in case): 2024-03-22 09:01:30.982 ERROR (MainThread) [homeassistant.components.reolink.config_flow] Unexpected exception |
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I had almost thought that the upgrade to Doorbell firmware v3.0.0.3215 had resolved this issue.. alas, I only needed to wait a bit longer. This is from my POE doorbell: Home Assistant StartedDoorbell Reconfigure notice hitUnfortunately, this is all the data that is present in the logs, despite the |
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Happened again last night about a week after last one. Reboot turned off this time so not related to that. Note 1: As others have stated resubmitting authentication fails on first attempt, then works on second attempt (whether https is selected or not does not matter). Note 2: I have 1 Wifi Doorbell but two devices in Home Assistant. One Direct and One through a RL36 NVR. The NVR one has never failed, only the direct connection wants weekly re authentications. Note 3: Re-authentication still leaves all entities unavailable. I need to also reload the device through the integration to get the entities reporting again. |
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Happened to me again last night, 5 days after last occurrence. Reolink POE Camera I had debugging enabled this time so will dump those logs at the end. From the logs, this is the order of operations: A data Request is sent So this is interesting, it was logged in to the camera again, but the integration was not working and HA was telling me to re-authenticate. Instead of trying to re-auth, I just reloaded the integration and now it's working, I can view the camera feed directly and on my dashboards BUT HA is still prompting me to re-auth:
Here is the dump of the debugging logs, note I've included the call/response to the reolink hardware endpoint because my particular device's hardware is not listed in the response, which I don't think is related to this issue but more info is better than less: 2024-03-26 01:04:50.015 DEBUG (MainThread) [reolink_aio.api] Reolink Driveway camera requesting ONVIF pull point message <soap:Envelope xmlns:add="http://www.w3.org/2005/08/addressing" xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:wsdl="http://www.onvif.org/ver10/events/wsdl">
<soap:Header>
<add:Action>http://www.onvif.org/ver10/events/wsdl/PullPointSubscription/PullMessagesRequest</add:Action>
<add:To>http://192.168.1.9:8000/onvif/PullSubManager?Idx=00_0</add:To>
<wsse:Security soap:mustUnderstand="true" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
<wsse:UsernameToken wsu:Id="<UsernameToken>">
<wsse:Username>admin</wsse:Username>
<wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordDigest"><digest></wsse:Password>
<wsse:Nonce EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary"><binary></wsse:Nonce>
<wsu:Created>2024-03-25T14:04:50.000Z</wsu:Created>
</wsse:UsernameToken>
</wsse:Security>
</soap:Header>
<soap:Body>
<wsdl:PullMessages>
<wsdl:Timeout>PT5M</wsdl:Timeout>
<wsdl:MessageLimit>100</wsdl:MessageLimit>
</wsdl:PullMessages>
</soap:Body>
</soap:Envelope>2024-03-26 01:04:55.935 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: subscription got response status: 405. Payload: <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:ns1="http://www.onvif.org/ver10/actionengine/wsdl" xmlns:ns10="http://www.onvif.org/ver10/events/wsdl/PullPointBinding" xmlns:ns11="http://www.onvif.org/ver10/events/wsdl/CreatePullPointBinding" xmlns:ns12="http://www.onvif.org/ver10/events/wsdl/PausableSubscriptionManagerBinding" xmlns:ns13="http://www.onvif.org/ver10/network/wsdl/RemoteDiscoveryBinding" xmlns:ns14="http://www.onvif.org/ver10/network/wsdl/DiscoveryLookupBinding" xmlns:ns3="http://www.onvif.org/ver20/analytics/wsdl/RuleEngineBinding" xmlns:ns4="http://www.onvif.org/ver20/analytics/wsdl/AnalyticsEngineBinding" xmlns:ns5="http://www.onvif.org/ver10/events/wsdl/PullPointSubscriptionBinding" xmlns:ns6="http://www.onvif.org/ver10/events/wsdl/EventBinding" xmlns:ns7="http://www.onvif.org/ver10/events/wsdl/SubscriptionManagerBinding" xmlns:ns8="http://www.onvif.org/ver10/events/wsdl/NotificationProducerBinding" xmlns:ns9="http://www.onvif.org/ver10/events/wsdl/NotificationConsumerBinding" xmlns:tad="http://www.onvif.org/ver10/analyticsdevice/wsdl" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tls="http://www.onvif.org/ver10/display/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xmime5="http://www.w3.org/2005/05/xmlmime" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Client</faultcode>
<faultstring>HTTP Error: 405 Method Not Allowed</faultstring>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>2024-03-26 01:04:55.935 ERROR (MainThread) [homeassistant.components.reolink.host] Error while requesting ONVIF pull point: Failed to request pull point message: Host 192.168.1.9:443: subscription request got a response with wrong HTTP status 405: Method Not Allowed <soap:Envelope xmlns:add="http://www.w3.org/2005/08/addressing" xmlns:b="http://docs.oasis-open.org/wsn/b-2" xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<add:Action>http://docs.oasis-open.org/wsn/bw-2/SubscriptionManager/UnsubscribeRequest</add:Action>
<add:To>http://192.168.1.9:8000/onvif/PullSubManager?Idx=00_0</add:To>
<wsse:Security soap:mustUnderstand="true" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
<wsse:UsernameToken wsu:Id="<UsernameToken>">
<wsse:Username>admin</wsse:Username>
<wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordDigest"><digest></wsse:Password>
<wsse:Nonce EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary"><binary></wsse:Nonce>
<wsu:Created>2024-03-25T14:04:55.000Z</wsu:Created>
</wsse:UsernameToken>
</wsse:Security>
</soap:Header>
<soap:Body>
<b:Unsubscribe/>
</soap:Body>
</soap:Envelope>2024-03-26 01:05:05.581 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: get_states update cmd list: ['GetIrLights', 'GetEnc', 'GetEmail', 'GetFtp', 'GetPush', 'GetRec', 'GetAudioCfg', 'GetMdAlarm', 'GetAiAlarm', 'GetIsp']2024-03-26 01:05:05.581 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request params = {'token': '<token>'}2024-03-26 01:05:05.581 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'GetEnc', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIsp', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIrLights', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAudioCfg', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetEmailV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetPushV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetFtpV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetRecV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdAlarm', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'people'}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'vehicle'}}]2024-03-26 01:05:11.119 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: subscription got response status: 200. Payload: <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:ns1="http://www.onvif.org/ver10/actionengine/wsdl" xmlns:ns10="http://www.onvif.org/ver10/events/wsdl/PullPointBinding" xmlns:ns11="http://www.onvif.org/ver10/events/wsdl/CreatePullPointBinding" xmlns:ns12="http://www.onvif.org/ver10/events/wsdl/PausableSubscriptionManagerBinding" xmlns:ns13="http://www.onvif.org/ver10/network/wsdl/RemoteDiscoveryBinding" xmlns:ns14="http://www.onvif.org/ver10/network/wsdl/DiscoveryLookupBinding" xmlns:ns3="http://www.onvif.org/ver20/analytics/wsdl/RuleEngineBinding" xmlns:ns4="http://www.onvif.org/ver20/analytics/wsdl/AnalyticsEngineBinding" xmlns:ns5="http://www.onvif.org/ver10/events/wsdl/PullPointSubscriptionBinding" xmlns:ns6="http://www.onvif.org/ver10/events/wsdl/EventBinding" xmlns:ns7="http://www.onvif.org/ver10/events/wsdl/SubscriptionManagerBinding" xmlns:ns8="http://www.onvif.org/ver10/events/wsdl/NotificationProducerBinding" xmlns:ns9="http://www.onvif.org/ver10/events/wsdl/NotificationConsumerBinding" xmlns:tad="http://www.onvif.org/ver10/analyticsdevice/wsdl" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tls="http://www.onvif.org/ver10/display/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xmime5="http://www.w3.org/2005/05/xmlmime" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header>
<wsa5:To SOAP-ENV:mustUnderstand="1">http://192.168.1.9:8000/onvif/PullSubManager?Idx=00_0</wsa5:To>
<wsa5:Action SOAP-ENV:mustUnderstand="1">http://docs.oasis-open.org/wsn/bw-2/SubscriptionManager/UnsubscribeRequest</wsa5:Action>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<wsnt:UnsubscribeResponse/>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>2024-03-26 01:05:42.118 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: connection timeout, trying again. {'token': '<token>'}2024-03-26 01:05:42.118 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'GetEnc', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIsp', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIrLights', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAudioCfg', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetEmailV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetPushV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetFtpV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetRecV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdAlarm', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'people'}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'vehicle'}}]2024-03-26 01:06:13.118 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: connection timeout, trying again. {'token': '<token>'}2024-03-26 01:06:13.118 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'GetEnc', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIsp', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiState', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetIrLights', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAudioCfg', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetEmailV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetPushV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetFtpV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetRecV20', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetMdAlarm', 'action': 0, 'param': {'channel': 0}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'people'}}, {'cmd': 'GetAiAlarm', 'action': 0, 'param': {'channel': 0, 'ai_type': 'vehicle'}}]2024-03-26 01:06:28.705 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Response status = [
{
"cmd" : "Unknown",
"code" : 1,
"error" : {
"detail" : "please login first",
"rspCode" : -6
}
}
]2024-03-26 01:06:28.705 ERROR (MainThread) [reolink_aio.api] Host 192.168.1.9:443: login attempt failed. <soap:Envelope xmlns:add="http://www.w3.org/2005/08/addressing" xmlns:b="http://docs.oasis-open.org/wsn/b-2" xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<add:Action>http://docs.oasis-open.org/wsn/bw-2/SubscriptionManager/UnsubscribeRequest</add:Action>
<add:To>http://192.168.1.9:8000/onvif/Notification?Idx=00_0</add:To>
<wsse:Security soap:mustUnderstand="true" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
<wsse:UsernameToken wsu:Id="<UsernameToken>">
<wsse:Username>admin</wsse:Username>
<wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordDigest"><digest></wsse:Password>
<wsse:Nonce EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary"><binary></wsse:Nonce>
<wsu:Created>2024-03-25T14:06:28.000Z</wsu:Created>
</wsse:UsernameToken>
</wsse:Security>
</soap:Header>
<soap:Body>
<b:Unsubscribe/>
</soap:Body>
</soap:Envelope>2024-03-26 01:06:28.771 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443: subscription got response status: 200. Payload: <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:ns1="http://www.onvif.org/ver10/actionengine/wsdl" xmlns:ns10="http://www.onvif.org/ver10/events/wsdl/PullPointBinding" xmlns:ns11="http://www.onvif.org/ver10/events/wsdl/CreatePullPointBinding" xmlns:ns12="http://www.onvif.org/ver10/events/wsdl/PausableSubscriptionManagerBinding" xmlns:ns13="http://www.onvif.org/ver10/network/wsdl/RemoteDiscoveryBinding" xmlns:ns14="http://www.onvif.org/ver10/network/wsdl/DiscoveryLookupBinding" xmlns:ns3="http://www.onvif.org/ver20/analytics/wsdl/RuleEngineBinding" xmlns:ns4="http://www.onvif.org/ver20/analytics/wsdl/AnalyticsEngineBinding" xmlns:ns5="http://www.onvif.org/ver10/events/wsdl/PullPointSubscriptionBinding" xmlns:ns6="http://www.onvif.org/ver10/events/wsdl/EventBinding" xmlns:ns7="http://www.onvif.org/ver10/events/wsdl/SubscriptionManagerBinding" xmlns:ns8="http://www.onvif.org/ver10/events/wsdl/NotificationProducerBinding" xmlns:ns9="http://www.onvif.org/ver10/events/wsdl/NotificationConsumerBinding" xmlns:tad="http://www.onvif.org/ver10/analyticsdevice/wsdl" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tls="http://www.onvif.org/ver10/display/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xmime5="http://www.w3.org/2005/05/xmlmime" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header>
<wsa5:To SOAP-ENV:mustUnderstand="1">http://192.168.1.9:8000/onvif/Notification?Idx=00_0</wsa5:To>
<wsa5:Action SOAP-ENV:mustUnderstand="1">http://docs.oasis-open.org/wsn/bw-2/SubscriptionManager/UnsubscribeRequest</wsa5:Action>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<wsnt:UnsubscribeResponse/>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>2024-03-26 01:06:28.773 ERROR (MainThread) [homeassistant.components.reolink] Authentication failed while fetching reolink.Driveway camera data: {'cmd': 'Logout', 'token': '<token>'}2024-03-26 03:31:00.194 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'Logout', 'action': 0, 'param': {}}]2024-03-26 03:31:00.299 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Response status = 200, content-type = (text/html). [
{
"cmd" : "Logout",
"code" : 1,
"error" : {
"detail" : "please login first",
"rspCode" : -6
}
}
]2024-03-26 03:31:00.299 DEBUG (MainThread) [reolink_aio.api] Host 192.168.1.9:443, trying to login with user admin... {'cmd': 'Login', 'token': 'null'}2024-03-26 03:31:00.299 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'Login', 'action': 0, 'param': {'User': {'userName': 'admin', 'password': '<password>'}}}]2024-03-26 03:31:00.370 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Response status = [
{
"cmd" : "Login",
"code" : 0,
"value" : {
"Token" : {
"leaseTime" : 3600,
"name" : "<token>"
}
}
}
]2024-03-26 03:31:00.370 DEBUG (MainThread) [reolink_aio.api] Got login response from 192.168.1.9:443: [{'cmd': 'Login', 'code': 0, 'value': {'Token': {'leaseTime': 3600, 'name': '<token>'}}}]2024-03-26 03:31:00.370 DEBUG (MainThread) [reolink_aio.api] Logged in at host 192.168.1.9:443. Leasetime 26-03-2024 04:31, token {'token': '<token>'}2024-03-26 03:31:00.371 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Request body = [{'cmd': 'GetDevInfo', 'action': 0, 'param': {}}, {'cmd': 'CheckFirmware'}]2024-03-26 03:31:01.921 DEBUG (MainThread) [reolink_aio.api] Driveway camera/192.168.1.9:443::send() HTTP Response status = 200, content-type = (text/html). [
{
"cmd" : "GetDevInfo",
"code" : 0,
"value" : {
"DevInfo" : {
"B485" : 0,
"IOInputNum" : 0,
"IOOutputNum" : 0,
"audioNum" : 1,
"buildDay" : "build 22010700",
"cfgVer" : "v3.1.0.0",
"channelNum" : 1,
"detail" : "IPC_523128M5MP_V2S10E1W01100000",
"diskNum" : 1,
"exactType" : "IPC",
"firmVer" : "v3.1.0.801_22010700",
"frameworkVer" : 1,
"hardVer" : "IPC_523128M5MP_V2",
"model" : "RLC-510A",
"name" : "Driveway camera",
"pakSuffix" : "pak,paks",
"serial" : "00000000983040",
"type" : "IPC",
"wifi" : 0
}
}
},
{
"cmd" : "CheckFirmware",
"code" : 0,
"value" : {
"newFirmware" : 0
}
}
]2024-03-26 03:31:01.921 DEBUG (MainThread) [reolink_aio.api] Driveway camera requesting reolink.com 'https://reolink.com/wp-json/reo-v2/download/hardware-version/selection-list' {
"data": [{"dlProduct": {"id": 198, "title": "RLN12W"}, "id": 333, "title": "NVR_NNT3NA58W_E"},{"dlProduct": {"id": 198, "title": "RLN12W"}, "id": 332, "title": "NVR_NNT3NA58W_U"},{"dlProduct": {"id": 194, "title": "B500W"}, "id": 331, "title": "IPC_MS1NO25MP"},{"dlProduct": {"id": 196, "title": "B800W"}, "id": 330, "title": "IPC_MS2NO28MP"},{"dlProduct": {"id": 193, "title": "NVS16"}, "id": 329, "title": "N6MB01"},{"dlProduct": {"id": 192, "title": "NVS8"}, "id": 328, "title": "N7MB01"},{"dlProduct": {"id": 191, "title": "RLC-833A"}, "id": 327, "title": "IPC_523D88MP"},{"dlProduct": {"id": 6, "title": "RLC-520A"}, "id": 326, "title": "IPC_MS1NA45MP"},{"dlProduct": {"id": 1, "title": "RLC-510A"}, "id": 325, "title": "IPC_MS1NA45MP"},{"dlProduct": {"id": 163, "title": "RLC-510WA"}, "id": 324, "title": "IPC_MS1NA45MP"},{"dlProduct": {"id": 190, "title": "E1 Outdoor PoE"}, "id": 323, "title": "IPC_560SD88MP"},{"dlProduct": {"id": 76, "title": "E1"}, "id": 322, "title": "IPC_566SD53MP"},{"dlProduct": {"id": 81, "title": "E1 Pro"}, "id": 321, "title": "IPC_566SD54MP"},{"dlProduct": {"id": 123, "title": "E1 Outdoor"}, "id": 320, "title": "IPC_566SD85MP"},{"dlProduct": {"id": 188, "title": "RLC-410-5MP"}, "id": 319, "title": "IPC_51516M5M"},{"dlProduct": {"id": 188, "title": "RLC-410-5MP"}, "id": 318, "title": "IPC_515B16M5M"},{"dlProduct": {"id": 187, "title": "RLC-81PA"}, "id": 317, "title": "IPC_56064M8MP"},{"dlProduct": {"id": 157, "title": "B800"}, "id": 316, "title": "IPC_5158M8M_V2"},{"dlProduct": {"id": 162, "title": "D800"}, "id": 315, "title": "IPC_5158M8M_V2"},{"dlProduct": {"id": 160, "title": "B500"}, "id": 314, "title": "IPC_515B8M5M_V2"},{"dlProduct": {"id": 161, "title": "D500"}, "id": 313, "title": "IPC_515B8M5M_V2"},{"dlProduct": {"id": 186, "title": "CX410"}, "id": 312, "title": "IPC_NT1NA44MP"},{"dlProduct": {"id": 9, "title": "RLC-810A"}, "id": 309, "title": "IPC_56064M8MP"},{"dlProduct": {"id": 18, "title": "RLC-820A"}, "id": 310, "title": "IPC_56064M8MP"},{"dlProduct": {"id": 185, "title": "E1 Outdoor Pro"}, "id": 311, "title": "IPC_560SD88MP"},{"dlProduct": {"id": 184, "title": "RLC-830A"}, "id": 308, "title": "IPC_560SD78MP"},{"dlProduct": {"id": 182, "title": "RLC-1212A"}, "id": 306, "title": "IPC_523B18128M12MP"},{"dlProduct": {"id": 183, "title": "RLC-1224A"}, "id": 307, "title": "IPC_523D8128M12MP"},{"dlProduct": {"id": 91, "title": "E1 Zoom"}, "id": 304, "title": "IPC_566SD65MP"},{"dlProduct": {"id": 91, "title": "E1 Zoom"}, "id": 303, "title": "IPC_566SD664M5MP"},{"dlProduct": {"id": 180, "title": "Reolink Video Doorbell PoE"}, "id": 302, "title": "DB_566128M5MP_P"},{"dlProduct": {"id": 181, "title": "Reolink Video Doorbell WiFi"}, "id": 301, "title": "DB_566128M5MP_W"},{"dlProduct": {"id": 179, "title": "Reolink Duo Floodlight WiFi"}, "id": 300, "title": "IPC_529B17B8MP"},{"dlProduct": {"id": 178, "title": "Reolink Duo Floodlight PoE"}, "id": 299, "title": "IPC_529B17B8MP"},{"dlProduct": {"id": 177, "title": "D1200"}, "id": 298, "title": "IPC_52316M12MP"},{"dlProduct": {"id": 176, "title": "B1200"}, "id": 297, "title": "IPC_52316M12MP"},{"dlProduct": {"id": 175, "title": "RLC-823A 16X"}, "id": 296, "title": "IPC_523SD10"},{"dlProduct": {"id": 174, "title": "Reolink TrackMix WiFi"}, "id": 295, "title": "IPC_529SD78MP"},{"dlProduct": {"id": 173, "title": "Reolink TrackMix PoE"}, "id": 294, "title": "IPC_529SD78MP"},{"dlProduct": {"id": 33, "title": "RLN8-410 (NVR)"}, "id": 292, "title": "N7MB01"},{"dlProduct": {"id": 170, "title": "Reolink Duo WiFi"}, "id": 290, "title": "IPC_528B174MP"},{"dlProduct": {"id": 171, "title": "Reolink Duo PoE"}, "id": 289, "title": "IPC_528B174MP"},{"dlProduct": {"id": 169, "title": "Reolink Duo 2 WiFi"}, "id": 288, "title": "IPC_529B17B8MP"},{"dlProduct": {"id": 168, "title": "Reolink Duo 2 POE"}, "id": 287, "title": "IPC_529B17B8MP"},{"dlProduct": {"id": 167, "title": "RLN36"}, "id": 286, "title": "N5MB01"},{"dlProduct": {"id": 51, "title": "RLN16-410 (NVR)"}, "id": 285, "title": "N6MB01"},{"dlProduct": {"id": 76, "title": "E1"}, "id": 109, "title": "IPC_517SD5"},{"dlProduct": {"id": 52, "title": "RLC-410"}, "id": 79, "title": "IPC_51316M"},{"dlProduct": {"id": 72, "title": "RLC-422W"}, "id": 105, "title": "IPC_51516M5M"},{"dlProduct": {"id": 73, "title": "RLC-511"}, "id": 106, "title": "IPC_51516M5M"},{"dlProduct": {"id": 69, "title": "RLC-511W"}, "id": 102, "title": "IPC_51516M5M"},{"dlProduct": {"id": 62, "title": "RLC-520"}, "id": 95, "title": "IPC_51516M5M"},{"dlProduct": {"id": 94, "title": "RLC-410W"}, "id": 133, "title": "IPC_515B16M5M"},{"dlProduct": {"id": 94, "title": "RLC-410W"}, "id": 274, "title": "IPC_51316M"},{"dlProduct": {"id": 165, "title": "RLC-410W-5MP"}, "id": 283, "title": "IPC_51516M5M"},{"dlProduct": {"id": 165, "title": "RLC-410W-5MP"}, "id": 282, "title": "IPC_515B16M5M"},{"dlProduct": {"id": 159, "title": "D400"}, "id": 281, "title": "IPC_5128M"},{"dlProduct": {"id": 94, "title": "RLC-410W"}, "id": 277, "title": "IPC_51516M5M"},{"dlProduct": {"id": 163, "title": "RLC-510WA"}, "id": 273, "title": "IPC_523128M5MP"},{"dlProduct": {"id": 162, "title": "D800"}, "id": 272, "title": "IPC_5158MP8M"},{"dlProduct": {"id": 157, "title": "B800"}, "id": 271, "title": "IPC_5158MP8M"},{"dlProduct": {"id": 158, "title": "B400"}, "id": 270, "title": "IPC_5128M"},{"dlProduct": {"id": 161, "title": "D500"}, "id": 268, "title": "IPC_5158M5M"},{"dlProduct": {"id": 161, "title": "D500"}, "id": 267, "title": "IPC_515B8M5M"},{"dlProduct": {"id": 160, "title": "B500"}, "id": 266, "title": "IPC_5158M5M"},{"dlProduct": {"id": 160, "title": "B500"}, "id": 265, "title": "IPC_515B8M5M"},{"dlProduct": {"id": 6, "title": "RLC-520A"}, "id": 6, "title": "IPC_523128M5MP"},{"dlProduct": {"id": 9, "title": "RLC-810A"}, "id": 9, "title": "IPC_523128M8MP"},{"dlProduct": {"id": 18, "title": "RLC-820A"}, "id": 18, "title": "IPC_523128M8MP"},{"dlProduct": {"id": 33, "title": "RLN8-410 (NVR)"}, "id": 33, "title": "H3MB02"},{"dlProduct": {"id": 33, "title": "RLN8-410 (NVR)"}, "id": 43, "title": "H3MB16"},{"dlProduct": {"id": 52, "title": "RLC-410"}, "id": 82, "title": "IPC_51516M5M"},{"dlProduct": {"id": 55, "title": "RLC-420"}, "id": 85, "title": "IPC_51316M"},{"dlProduct": {"id": 58, "title": "RLC-422"}, "id": 88, "title": "IPC-51516M"},{"dlProduct": {"id": 55, "title": "RLC-420"}, "id": 91, "title": "IPC_51516M5M"},{"dlProduct": {"id": 65, "title": "RLC-522"}, "id": 98, "title": "IPC_51516M5M"},{"dlProduct": {"id": 81, "title": "E1 Pro"}, "id": 114, "title": "IPC_513SD5"},{"dlProduct": {"id": 91, "title": "E1 Zoom"}, "id": 127, "title": "IPC_515BSD6"},{"dlProduct": {"id": 52, "title": "RLC-410"}, "id": 130, "title": "IPC-515B16M5M"},{"dlProduct": {"id": 62, "title": "RLC-520"}, "id": 138, "title": "IPC_515B16M5M"},{"dlProduct": {"id": 55, "title": "RLC-420"}, "id": 141, "title": "IPC_515B16M5M"},{"dlProduct": {"id": 97, "title": "RLC-423"}, "id": 144, "title": "IPC_51516M5M"},{"dlProduct": {"id": 111, "title": "RLC-1210A"}, "id": 175, "title": "IPC_523128M12MP"},{"dlProduct": {"id": 114, "title": "RLC-1220A"}, "id": 178, "title": "IPC_523128M12MP"},{"dlProduct": {"id": 33, "title": "RLN8-410 (NVR)"}, "id": 231, "title": "N2MB02 or H3MB18"},{"dlProduct": {"id": 51, "title": "RLN16-410 (NVR)"}, "id": 196, "title": "H3MB18 "},{"dlProduct": {"id": 120, "title": "RLC-822A"}, "id": 197, "title": "IPC_523128M8MP"},{"dlProduct": {"id": 91, "title": "E1 Zoom"}, "id": 205, "title": "IPC_515SD6"},{"dlProduct": {"id": 33, "title": "RLN8-410 (NVR)"}, "id": 208, "title": "N3MB01"},{"dlProduct": {"id": 133, "title": "RLC-511WA"}, "id": 214, "title": "IPC_523128M5MP"},{"dlProduct": {"id": 1, "title": "RLC-510A"}, "id": 220, "title": "IPC_523128M5MP"},{"dlProduct": {"id": 136, "title": "RLC-811A"}, "id": 228, "title": " IPC_523128M8MP"},{"dlProduct": {"id": 81, "title": "E1 Pro"}, "id": 232, "title": "IPC_515SD5"},{"dlProduct": {"id": 139, "title": "RLC-812A"}, "id": 239, "title": "IPC_523B188MP"},{"dlProduct": {"id": 142, "title": "RLC-824A"}, "id": 242, "title": "IPC_523D88MP"},{"dlProduct": {"id": 145, "title": "RLC-842A"}, "id": 245, "title": "IPC_523D98MP"},{"dlProduct": {"id": 148, "title": "RLC-542WA"}, "id": 248, "title": "IPC_523D95MP"},{"dlProduct": {"id": 151, "title": "RLC-823A"}, "id": 251, "title": "IPC_523128M8MP"},{"dlProduct": {"id": 154, "title": "RLC-523WA"}, "id": 254, "title": "IPC_523128M5MP"},{"dlProduct": {"id": 94, "title": "RLC-410W"}, "id": 260, "title": "IPC_30K128M4MP"},{"dlProduct": {"id": 51, "title": "RLN16-410 (NVR)"}, "id": 78, "title": "H3MB02"}],
"result": {
"code": 0,
"msg": "ok"
}
}2024-03-26 03:31:02.783 DEBUG (MainThread) [reolink_aio.api] Could not find model 'RLC-510A' hardware 'IPC_523128M5MP_V2' in list from reolink.com |
|
Jumping in to just say I also have been experiencing this issue quite frequently. Here's my reddit post with screenshots and more detail on what's been happening. https://www.reddit.com/r/homeassistant/comments/1bldnqo/reolink_integration_authentication_expired_for/ |
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Just updated to HAOS 2024.4 and the problem remains. |
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I've been having this issue for the past month as well, however I may have 'fixed' my problem in so far as I haven't had another auth issue in the week or so since I made a change. In my case I have the doorbell being accessed in several ways: manual web page, phone app, frigate (docker) and home assistant integration. Previously I had one default admin account and just used the same credential for each. My theory is that they were conflicting and crashing the doorbell. Unsure if this is a fundamental problem or related to timing and the proximity of multiple login attempts. I have created two new user accounts (via system > user management) on webUI for frigate and home assistant so I now have three credentials in total. No auth issues since, which may just be coincidence as it hasn't been that long yet but if doing this helps others it's reasonable evidence that we're on to something. |
|
Well, that fix doesn't seem to apply to me: This is the way it's been for weeks and I still get the Authentication issue ~ every day, and it only started a few weeks ago (same as everyone else). Edit: And only my Wifi Doorbell exhibits the issue. My RLC-822A has not had the issue once. (I use the same user/pass on each). |
|
Same issue. Following |
|
I have the same issue. I have 8 wifi cameras. And they all seem to have this issue at random times. I do reboot my cameras every day and I reboot my wifi every week. At the moment it is almost every day that at least one camera needs reauthentication. The strange thing is that in the first screen that popsup, I press submit, that always fails. Then I enter my password on the second screen and that works fine. This was in the log: If I look at the logs, the authentication issue does start after the reboots. First I get a few errors regarding bad gateway (sorry for the messy code, but thats how it appears in the log): then i get |
Same thing I've noticed except you don't need to reenter your password at all. Just submit, it will error, then submit on the second prompt and it works with the saved password. |
Yep, that's how I've been going about this for over a month or so now. Do we know if there's someone from the Reolink integration taking a look at addressing this issue? |
|
2 weeks from the last, video doorbell again. |
|
I'm guessing this change is the cause? Interestingly though, in my logs it looked like re-authentication happened a few times successfully over 3 days before finally failing out the last time, only relevant lines posted. |
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I'm trying the change as well... will report back if it helps. There's the async thing again, there's a bunch of issues, especially with custom components since 2024.4.1 came out, apparently they changed something that makes async a lot faster, but it broke a lot of stuff in the process. I get lots of these when its trying authentication: |
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No worries, figured you must be away. |
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Is there a short term work around for this? For my doorbell it's requiring new authentication every 12 hours or so making the plugin unusable. |
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You can revert the change mentioned above. Need to get into the OS, edit homeassistant/components/reolink/ More detailed instructions for my Supervised Install on Rpi5 with DietPi 9.3 (Debian 12).
All done. |
|
Thank you @JCalvi have given that a go, admittedly I read the first 10 comments then skipped to the last few... |
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FYI, still experiencing this on 2024.5.3 Constantly re-authenticating, haven't timed it, but feels like every 4-5 days. |
|
Yep, same here. Mine is probably every day, sometimes 2x a day. |
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Until the change is implemented, I do this each time I update HA, it solves the issue: (Thanks @JCalvi !!!) |
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I've been seeing this too, and just applied the patch above. (It seems like the issue is a transient failure getting interpreted as a confirmed auth failure, but I'm guessing the authors are far more clear on this!) |
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I am also seeing, after doing the reauthentication, that the camera (E1 Zoom) show up twice in the integrations list. 1 has 45 entities and one has 12. But if I click either, I get the device page. I found that in |
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Sorry for the longer than usual wait. I have made a fix that will prevent the I have also implemented improvements in the upstream reolink-aio library with regards to the detection of invalid credentials in an attempt to solve the false positives reported in this issue: starkillerOG/reolink_aio@ce804ed I will close this issue now since I think it will be solved. If you still experiance issues when you have updated to HA 2024.5.4, please let me know and I will re-open the issue and guide you through the steps of making the nessesary debug logs. If you appreciate the reolink integration and want to support its development, please consider sponsering the upstream library or purchase Reolink products through this affiliate link. |
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I'm seeing problems still, but I am wondering if they are different. For complicated reasons, the network connection is a bit messy. But that's just a great test setup; nothing bad should happen and it should automatically deal... But I thought it was only fair to mention it. Also, my server is https only (as all should be ;-) and I am running with a patch to be ok with failing to set up the api callback. I have provided my patch in #111640 I updated, and am now on 2024.5.5. Overall things are vastly better. But I am seeing lesser issues, which perhaps should get their own issues rather than reopening this, as I think the main bug pointed to by this issue is fixed.
I think there are three problems here, but of course I'm guessing a bit. |
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Hmmm sadly enough still happening after updating to latest HA updates: |
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Same here. I was good after the 2024.5.4 update, and the issue went away for over a week on my doorbell cam (before that fix, the issue would usually come back within a day). |
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My theory is that various things are going wrong due to either camera firmeware bugs or network flakiness or maybe bugs in HA and we are getting a 401/403 thrown back up the stack, when really the password is ok. I suggest a two-pronged approach:
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The re-autentications can never be triggered from the ONVIF subscriptions, altought your are right and that is a wrong credentials error, those are not beeing processed to raise re-autentications.
That means the MAC has likely changed, otherwise it should never make 2 entries.
That is not how HA core works, nothing the Reolink integration can do about that. Once a Re-Authentication is triggered, the integration is stopped and not tried again (as far as I know). |
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@AussiSG strange, that means the main API is still returning "invalid user", "login failed" or "password wrong". I think I will have to start implementing a counter and only raise after 3 consequetive failures, altough that could be a problem with the IP blocking of the Reolink camera's after 3 wrong password attempts (if the password is actually wrong), meaning the integration would be blocked and then receive Connection Refused errors. Possibly causing the integration to not detect actual password problems anymore. |
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If throwing re-authentication can't be recovered from automatically, then I think it's extra important not to false. It sounds like a lot is changing in 2024.7, and I should just wait for that and see how things are. The matching by mac caught me by surprise because I configured by IP address and I expected it to just contact the camera at that address and use it, so that swapping in a backup camera just works. But I realize this is another philosophical disagreement with HA :-) |
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This PR should further improve the situation: #120291 |
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This issue should finally be solved in HA 2024.7.0, if you still get false re-auth flows when updated to 2024.7.0, please let me know. |
and others
The problem
I have integrated a Reolink Doorbell with Reolink integration and everythig worked fine. Since 2024.3 after a while (at least 1 times a day) authenticatiion has expired and reauthentication is requred.
What version of Home Assistant Core has the issue?
2024.3
What was the last working version of Home Assistant Core?
2024.1.6
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Reolink
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Logger: homeassistant.components.reolink.config_flow
Quelle: components/reolink/config_flow.py:174
Integration: Reolink IP NVR/camera (Dokumentation, Probleme)
Erstmals aufgetreten: 17:10:17 (1 Vorkommnisse)
Zuletzt protokolliert: 17:10:17
Unexpected exception
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/reolink/config_flow.py", line 174, in async_step_user
await host.async_init()
File "/usr/src/homeassistant/homeassistant/components/reolink/host.py", line 173, in async_init
await self.subscribe()
File "/usr/src/homeassistant/homeassistant/components/reolink/host.py", line 401, in subscribe
self.register_webhook()
File "/usr/src/homeassistant/homeassistant/components/reolink/host.py", line 502, in register_webhook
webhook.async_register(
File "/usr/src/homeassistant/homeassistant/components/webhook/init.py", line 53, in async_register
raise ValueError("Handler is already defined!")
ValueError: Handler is already defined!
Additional information
No response
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