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Help.htm
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns:fb="http://ogp.me/ns/fb#" xmlns:og="http://opengraphprotocol.org/schema/" lang="en"><head><meta http-equiv="X-UA-Compatible" content="IE=9">
<title>Help</title>
<!-- base href="http://www.shopclues.com/" -->
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<meta http-equiv="Content-Language" content="en">
<meta name="description" content="box_customerhelp small_link font verdana text-decoration none color #EE811D box_customerhelp small_link hover font verdana text-decoration none color #EE811D box_customerhelp float left width 100% box_customerhelp font-size 13px box_customerhelp hover font-size 13px text-decoration underline box_customerhelp box_customerhelp_headingone font-size 14px font-weight bold text-decoration none color #666666 box_customerhelp box_customerhelp_headingone hover font-size 14px font-weight bold text-decoration none color #666666 Help Topics Shipping Delivery Order shipped Shipment status">
<meta name="keywords" content="Leading marketplace for merchants and buyers">
<meta property="og:site_name" content="shopclues">
<meta property="og:image" content="http://www.shopclues.com/images/Logo_shopclues.png">
<meta property="og:type" content="product">
<meta property="fb:app_id" content="233137156813679">
<meta property="og:description" content="box_customerhelp small_link font verdana text-decoration none color #EE811D box_customerhelp small_link hover font verdana text-decoration none color #EE811D box_customerhelp float left width 100% box_customerhelp font-size 13px box_customerhelp hover font-size 13px text-decoration underline box_customerhelp box_customerhelp_headingone font-size 14px font-weight bold text-decoration none color #666666 box_customerhelp box_customerhelp_headingone hover font-size 14px font-weight bold text-decoration none color #666666 Help Topics Shipping Delivery Order shipped Shipment status">
<meta property="og:title" content="Help">
<meta property="og:url" content="http://www.shopclues.com">
<link href="http://www.shopclues.com/skins/basic/customer/images/icons/favicon.ico" rel="shortcut icon">
<!--<link href="/skins/basic/customer/css/ui/jqueryui.css" rel="stylesheet" type="text/css"/>
<link href="/skins/basic/customer/styles.css" rel="stylesheet" type="text/css" />
<link href="/skins/basic/customer/print.css" rel="stylesheet" media="print" type="text/css" />-->
<link href="Help_files/jqueryui.css" rel="stylesheet" type="text/css">
<!--<link href="http://www.shopclues.com/skins/basic/customer/styles.css" rel="stylesheet" type="text/css" /> -->
<link href="Help_files/styles_002.css" rel="stylesheet" type="text/css">
<link href="Help_files/print.css" rel="stylesheet" media="print" type="text/css">
<!--[if lte IE 7]>
<link href="/skins/basic/customer/styles_ie.css" rel="stylesheet" type="text/css" />
<![endif]-->
<style type="text/css">
.free-shipping {
color: #007AC0 !important;
}
</style>
<link href="Help_files/styles_003.css" rel="stylesheet" type="text/css">
<link href="Help_files/styles_004.css" rel="stylesheet" type="text/css"><link href="Help_files/styles_005.css" rel="stylesheet" type="text/css">
<link href="Help_files/styles.css" rel="stylesheet" type="text/css">
<!--<link rel="stylesheet" href="/skins/basic/customer/style.min.css" />-->
<script src="Help_files/tracker.js" async="" type="text/javascript"></script><script src="Help_files/widgets.js" id="twitter-wjs"></script><script src="Help_files/tracker_002.js" async="" type="text/javascript"></script><script src="Help_files/analytics.js" async=""></script><script src="Help_files/tracking.js" async="" type="text/javascript"></script><script type="text/javascript" src="Help_files/merged.js"></script><style>.cm-noscript { display:none }</style>
<script type="text/javascript" src="Help_files/jquery_005.js"></script>
<script type="text/javascript" src="Help_files/jquery.js"></script>
<script type="text/javascript" src="Help_files/detectmobilebrowser.js"></script>
<script type="text/javascript" src="Help_files/jquery_003.js"></script>
<script type="text/javascript" src="Help_files/jquery_002.js"></script>
<!--<script type="text/javascript" src="http://www.shopclues.com/js/jquery.min.js" ></script>
<script type="text/javascript" src="http://www.shopclues.com/js/selectbox.js" ></script>-->
<script type="text/javascript">
//<![CDATA[
var price_in_points_with_discounts = 'Y';
var points_with_discounts = 'Y';
// Extend core function
fn_register_hooks('reward_points', ['check_exceptions']);
//]]>
</script>
<script type="text/javascript" src="Help_files/jquery_004.js"></script>
<script type="text/javascript" src="Help_files/dynamic-controls-bootstrap.js"></script>
<script type="text/javascript">
function ReadCookie(cookieName) {
var theCookie=" "+document.cookie;
var ind=theCookie.indexOf(" "+cookieName+"=");
if (ind==-1) ind=theCookie.indexOf(";"+cookieName+"=");
if (ind==-1 || cookieName=="") return "";
var ind1=theCookie.indexOf(";",ind+1);
if (ind1==-1) ind1=theCookie.length;
return unescape(theCookie.substring(ind+cookieName.length+2,ind1));
}
function SetCookie(cookieName,cookieValue,nDays,domain) {
var today = new Date();
var expire = new Date();
if (nDays==null || nDays==0) nDays=1;
expire.setTime(today.getTime() + 3600000*nDays);
if(domain != ''){
document.cookie = cookieName+"="+escape(cookieValue) + ";expires="+expire.toGMTString()+";domain="+domain+";path=/";
}else{
document.cookie = cookieName+"="+escape(cookieValue) + ";expires="+expire.toGMTString();
}
}
</script>
<style>
.lightbox_overlay
{
width:100%;
height:100%;
background-color:#000;
opacity:0.5;
-moz-opacity:.50;
filter:alpha(opacity=50);
z-index:10000;
position:fixed;
left:0px;
top:0px;
}
.lightbox_container
{
/*background:rgba(255,255,255,.7);
border-radius:20px;
-moz-border-radius:15px;
-webkit-border-radius:15px;
border:1px solid #fff;*/
height:335px;
width:650px;
z-index:10001;
position:fixed;
left:50%;
margin-left:-315px;
top:100px;
}
.lightbox_container .lightbox_container_close
{
position:absolute;
margin-left:600px;
margin-top:-12px;
z-index:10002;
background:url(http://cdn.shopclues.com/images/skin/sprite_png_icon.png) -74px -1px no-repeat;
height:30px;
width:31px;
cursor: pointer;
}
.lightbox_container .lightbox_container_bg
{
float:left;
display:inline;
background: url(http://cdn.shopclues.com/images/skin/bg_popup.gif) center bottom no-repeat;
width:675px;
height:331px;
background-color:#000;
border-radius:10px;
border:4px solid #fff;
box-shadow:0px 0px 20px #000;
}
.lightbox_container .lightbox_container_bgg
{
float:left;
display:inline;
background: url(http://cdn.shopclues.com/images/skin/bg_popup.gif) center bottom no-repeat;
width:619px;
height:434px;
background-color:#fff;
box-shadow:0px 0px 20px #000;
}
.lightbox_container .lightbox_container_heading
{
float:left;
display:inline;
width:100%;
color:#fff;
font:30px times new roman;
text-align:center;
margin-top:20px;
}
.lightbox_container .lightbox_container_logo
{
float:left;
display:inline;
margin-top:10px;
width:100%;
background:url(images/skin/bg_shopclues_black.gif) center top no-repeat;
height:43px;
}
.lightbox_container .lightbox_container_coupon_bg
{
float:left;
display:inline;
background-color:white;
width:696px;
height:325px;
margin-top:5px;
margin-left:5px;
border-radius:10px;
-moz-border-radius:10px;
-webkit-border-radius:10px;
overflow:auto;
}
.lightbox_container .lightbox_container_label
{
float:left;
display:inline;
font:20px trebuchet ms;
color:#fff;
margin-left:165px;
}
.lightbox_container .lightbox_container_textbox
{
float:left;
display:inline;
font:15px trebuchet ms;
color:#656366;
margin-left:10px;
padding:5px 5px 5px 5px;
border-radius:5px;
width:185px;
border:0px;
background-color:#fff;
margin-left:83px;
}
.lightbox_container .lightbox_container_button
{
float:left;
display:inline;
font:15px trebuchet ms;
color:#fff;
margin-left:32px;
padding:5px;
border-radius:5px;
-moz-border-radius:5px;
-webkit-border-radius:5px;
border:0px;
/* background:url(images/skin/diwali_pop_up_btn.gif) no-repeat 0 0 ;
width:223px;*/
height:30px;
background:transparent;
width:56px;
}
</style>
<script async="true" src="Help_files/ga.js"></script></head><body data-twttr-rendered="true"><div id="popup_exp_reg" style="display: none;">
<div class="lightbox_overlay"></div>
<div class="lightbox_container">
<div class="lightbox_container_close" id="popup_close"></div>
<div class="clearboth"></div>
<form name="popup_registration_form" action="/" method="post" onsubmit="return validate();">
<div class="lightbox_container_bgg">
<!--<div class="lightbox_container_heading">Shop with us & get hottest deals online !</div> -->
<!--<div class="lightbox_container_logo"></div> -->
<div class="clearboth" style="height:292px;"></div>
<label for="email_popup_registration" class="lightbox_container_label"></label>
<input name="dispatch" value="simple_registration.register" type="hidden">
<input name="referer" value="popup" type="hidden">
<input value="Your Email Address" name="email" id="email_popup_registration" class="lightbox_container_textbox" type="text">
<input name="" id="email_popup_submit" class="lightbox_container_button" value="" style="cursor: pointer;" type="submit">
</div>
</form>
</div>
</div>
<script>
function validate(){
var val = document.getElementById('email_popup_registration').value;
val = jQuery.trim(val);
document.getElementById('email_popup_registration').value = val;
if(val== '' || val=='Your Email Address'){
document.getElementById('email_popup_registration').style.color = "#333";
document.getElementById('email_popup_registration').style.background = "#eee";
document.getElementById('email_popup_registration').value = 'Your Email Address';
return false;
}else{
var filter = /^\w[a-zA-Z0-9-_.]+@[a-zA-Z_]+.[a-zA-Z]+.[a-zA-Z]{2,3}$/;
if(String(document.getElementById('email_popup_registration').value).search (filter) == -1)
{
document.getElementById('email_popup_registration').style.color = "#333";
document.getElementById('email_popup_registration').style.background = "#eee";
document.getElementById('email_popup_registration').value = 'Your Email Address';
return false;
}
}
}
jQuery("#email_popup_registration").bind('blur',function(){
var val = document.getElementById('email_popup_registration').value;
val = jQuery.trim(val);
document.getElementById('email_popup_registration').value = val;
if(val== '' || val=='Your Email Address'){
document.getElementById('email_popup_registration').style.color = "#ccc";
document.getElementById('email_popup_registration').value = 'Your Email Address';
}
});
jQuery("#email_popup_registration").bind('focus',function(){
var val = document.getElementById('email_popup_registration').value;
if(val=='Your Email Address'){
document.getElementById('email_popup_registration').style.color = "#111";
document.getElementById('email_popup_registration').value = '';
}
});
</script>
<script type="text/javascript">
var force_login = 'NO';
var force_signin_pages = 'products-121245';
var page = 'pages';
var page_id = '';
if(page == 'products'){
page_id = '';
}else if(page == 'categories'){
page_id = '';
}
if(page_id != '') {
var page_name = page+'-'+page_id;
page_list = force_signin_pages.split(',');
close_popup = 'YES';
for(var i=0; i<page_list.length; i++) {
if(page_name == page_list[i] && force_login == 'YES' && page != 'index'){
close_popup = 'NO';
}
}
}else{
close_popup = 'YES';
}
var cookie_status = ReadCookie('skip_express_reg');
if((cookie_status == '' && $.browser.mobile == false ) || (close_popup == 'YES' && $.browser.mobile == false ) )
{
if(cookie_status != 'skip'){
document.getElementById('popup_exp_reg').style.display="block";
//$('.lightbox_container_bg').css("background-color","#555");
$('.lightbox_container_bg').css("background-image","url(http://cdn.shopclues.com/images/skin/bg_great_deal_popup.gif)");
}
SetCookie('skip_express_reg','skip','6','');
}else if($.browser.mobile == false){
var force_signin_cookie_status = ReadCookie('force_signin');
if(force_signin_cookie_status != 'skip'){
document.getElementById('popup_exp_reg').style.display="block";
// $('.lightbox_container_bg').css("background-color","#555");
$('.lightbox_container_bg').css("background-image","url(http://cdn.shopclues.com/images/skin/bg_great_deal_popup.gif)");
document.getElementById('popup_close').style.display="none";
}
}
$('#popup_close').click(function(){
$('#popup_exp_reg').toggle();
});
</script>
<!--<div class="promotional-banner">
<div id="promotional-banner-text" class="promotional-banner-text"></div>
</div> -->
<div class="helper-container">
<a name="top"></a>
<div id="ajax_loading_box" class="ajax-loading-box"><div class="right-inner-loading-box"><div id="ajax_loading_message" class="ajax-inner-loading-box">Loading...</div></div></div>
<div id="container" class="container">
<div id="header"> <div class="global_container">
<div id="sc_news" style="margin: auto; width: 978px; padding-left:20px; height: 30px; background:#edf8fe; color:#777777;">
<div style="float: left; padding-left:1px;">
<marquee scrollamount="4" onmouseout="this.start();" onmouseover="this.stop();" style="font-size: 12px; font-weight: bold; float:left; margin: 0px; text-align: left; padding-top: 6px; width:900px;" direction="left">
Finding the right products has never been easier! Check out our new SEARCH!
</marquee></div><div style="float: right;padding-top:5px; text-align:center;">
<div class="list_lightboxcartitem " style="width:auto; float:right; padding:0; border-bottom:0px;"> <a class="cm-ajax list_lightboxcartitem_close" onclick="$('#sc_news').hide('slow'); abc();" rev="cart_status" style="padding:2px 4px; height:auto; margin:0px 5px 0 0; width:auto; border-radius:5px; -moz-border-radius:5px;">
<span style="float: left; margin-right: 4px; margin-top: 1px;">Close </span>
<img style="border-radius: 12px 12px 12px 12px; margin-top: 1px;" src="Help_files/close_alert_header.png">
</a></div>
</div></div>
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href="http://www.shopclues.com/electronics/speakers-sale/flat-1000-off.html">Flat 1000 off</a></li></ul><a href="http://www.shopclues.com/electronics/tvs.html"><div class="nav_topsubmenu_label">TVs</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/electronics/tvs/lcd.html">LCD</a></li><li> <a href="http://www.shopclues.com/electronics/tvs/led.html">LED</a></li><li> <a href="http://www.shopclues.com/electronics/tvs/plasma.html">Plasma</a></li><li> <a href="http://www.shopclues.com/electronics/tvs/dth.html">DTH</a></li><li> <a href="http://www.shopclues.com/electronics/tvs/tv-accessories.html">TV Accessories</a></li></ul><a href="http://www.shopclues.com/electronics/home-video.html"><div class="nav_topsubmenu_label">Home Video</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/electronics/home-video/dvd-players.html">DVD 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class="nav_topsubmenu_iconnew"></div></a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/electronics/video-games/games.html">Games</a></li><li> <a href="http://www.shopclues.com/electronics/video-games/consoles.html">Gaming Consoles </a></li><li> <a href="http://www.shopclues.com/electronics/video-games/accessories.html">Gaming Accessories</a></li></ul> </li><li><a href="http://www.shopclues.com/electronics/ipods-and-sounddocks.html"><div class="nav_topsubmenu_label">Ipods & SoundDocks</div><div class="nav_topsubmenu_bulletCategory"></div></a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/electronics/ipods-and-sounddocks/ipods.html">Ipods</a></li><li> <a href="http://www.shopclues.com/electronics/ipods-and-sounddocks/sounddocks.html">SoundDocks</a></li><li> <a href="http://www.shopclues.com/electronics/ipods-and-sounddocks/ipod-accessories.html">Ipod Accessories</a></li></ul> </li><li><a 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href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.1779">Belkin</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.1069">Panasonic</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.5164">Toshiba</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.19709">JBL</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.19985">Harman Kardon</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.1132">Apple</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.2362">MapmyIndia</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.2765">Casio</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.1764">Western Digital</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.10145">Mitashi</a></li><li><a href="http://www.shopclues.com/electronics.html?subcats=Y&features_hash%5B0%5D=9.211">Creative</a></li></ul></div><!--Category Image --><!-- <div class="float_left"><img src="/images/detailed/73/Electronics.jpg" /></div> --><!--End Category Image --></div> </li><li> <a href="http://www.shopclues.com/digital-camera-en.html"><div class="nav_topmenu_label"> Cameras </div></a><div class="clearboth"></div><div class="box_topsubmenu box_submenu_background_top box_topsubmenu_rightAlignLastFour"><div class="box_topsubmenu_Column"><ul class="nav_topsubmenu"><li> <a href="http://www.shopclues.com/digital-camera-en/digital-camera.html"><div class="nav_topsubmenu_label">Point & Shoot </div> </a> <a href="http://www.shopclues.com/digital-camera-en/mirrorless-cameras.html"><div class="nav_topsubmenu_label">Mirrorless</div> </a> <a href="http://www.shopclues.com/digital-camera-en/digital-slr.html"><div class="nav_topsubmenu_label">DSLR</div> </a> <a href="http://www.shopclues.com/digital-camera-en/camcorder.html"><div class="nav_topsubmenu_label">Camcorder</div> </a> <a href="http://www.shopclues.com/digital-camera-en/hidden-cameras.html"><div class="nav_topsubmenu_label">Hidden Cameras</div> </a> </li></ul></div><div class="box_topsubmenu_Column"><ul class="nav_topsubmenu"><li><a href="http://www.shopclues.com/digital-camera-en/digital-photo-frame.html"><div class="nav_topsubmenu_label">Digital Photo Frame</div></a> </li><li><a href="http://www.shopclues.com/digital-camera-en/binocular.html"><div class="nav_topsubmenu_label">Binocular</div></a> </li><li><a href="http://www.shopclues.com/digital-camera-en/camera-accessories.html"><div class="nav_topsubmenu_label">Camera Accessories</div><div class="nav_topsubmenu_bulletCategory"></div></a> <ul class="nav_topsubmenu_category"><li> <a 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href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8090">Slik</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8077">Caselogic</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8083">Lowepro</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8092">Tamrac</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8087">National Geographic</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8093">Vanguard</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.32823">Thinktank</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.8079">Hoya</a></li><li><a href="http://www.shopclues.com/digital-camera-en.html?subcats=Y&features_hash%5B0%5D=9.1788">Sandisk</a></li></ul></div><!--Category Image --><!-- <div class="float_left"><img src="/images/detailed/73/Camera13407143714fe9ad83a92a6.jpg" /></div> --><!--End Category Image --></div> </li><li> <a href="http://www.shopclues.com/fashion.html"><div class="nav_topmenu_label"> Fashion </div></a><div class="clearboth"></div><div class="box_topsubmenu box_submenu_background_top box_topsubmenu_rightAlignLastFour"><div class="box_topsubmenu_Column"><ul class="nav_topsubmenu"><li> <a href="http://www.shopclues.com/fashion/nightwear-special.html"><div class="nav_topsubmenu_label">Nightwear Special</div><div class="nav_topsubmenu_iconnew"></div> </a> <a href="http://www.shopclues.com/fashion/womens-apparel.html"><div class="nav_topsubmenu_label">Women's Apparel</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/womens-apparel/tops.html">Tops</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/kurti.html">Kurta/Kurti</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/tunics.html">Tunics</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/t-shirts-en-2-3-4.html">T-shirts</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/jeans.html">Jeans</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/skirts.html">Skirts</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel/bottoms.html">Bottoms</a></li><li> <a href="http://www.shopclues.com/fashion/womens-apparel.html" class="nav_topsubmenu_category_more">More...</a> </li></ul><a href="http://www.shopclues.com/fashion/mens-apparel.html"><div class="nav_topsubmenu_label">Men's Apparel</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/mens-apparel/formal-shirts.html">Shirts</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/t-shirts-en.html">T-Shirts</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/pants-en.html">Trousers</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/jeans-en.html">Jeans</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/ethnic-wear-en.html">Ethnic Wear</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/shorts.html">Shorts</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel/gym-wear-en.html">Gym Wear</a></li><li> <a href="http://www.shopclues.com/fashion/mens-apparel.html" class="nav_topsubmenu_category_more">More...</a> </li></ul><a href="http://www.shopclues.com/fashion/winterwear-en.html"><div class="nav_topsubmenu_label">Winterwear</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/winterwear-en/apparel-en-2.html">Apparel </a></li><li> <a href="http://www.shopclues.com/fashion/winterwear-en/winter-accessories.html">Winter Accessories</a></li></ul><a href="http://www.shopclues.com/fashion/kids-and-baby.html"><div class="nav_topsubmenu_label">Kid's Apparel</div><div class="nav_topsubmenu_bulletCategory"></div> </a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/kids-and-baby/girls-apparel.html">Girls Apparel</a></li><li> <a href="http://www.shopclues.com/fashion/kids-and-baby/boys-apparel.html">Boys Apparel</a></li></ul> </li></ul></div><div class="box_topsubmenu_Column"><ul class="nav_topsubmenu"><li><a href="http://www.shopclues.com/fashion/handbags.html"><div class="nav_topsubmenu_label">Bags</div><div class="nav_topsubmenu_bulletCategory"></div></a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/handbags/handbags-en.html">Handbags</a></li><li> <a href="http://www.shopclues.com/fashion/handbags/crossbody-bags.html">Crossbody Bags</a></li><li> <a href="http://www.shopclues.com/fashion/handbags/totes.html">Totes</a></li><li> <a href="http://www.shopclues.com/fashion/handbags/luggage.html">Luggage</a></li><li> <a href="http://www.shopclues.com/fashion/handbags/wallets.html">Wallets</a></li><li> <a href="http://www.shopclues.com/fashion/handbags/clutch.html">Clutch</a></li></ul> </li><li><a href="http://www.shopclues.com/fashion/fashion-and-accessories.html"><div class="nav_topsubmenu_label">Accessories</div><div class="nav_topsubmenu_bulletCategory"></div><div class="nav_topsubmenu_iconnew"></div></a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/socks.html">Socks</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/sunglasses.html">Sunglasses</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/belts.html">Belts</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/tie.html">Tie</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/key-chains.html">Key Chains</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/cufflinks-en.html">Cufflinks</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/handkerchiefs.html">Handkerchiefs</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/head-gear.html">Head Gear</a></li><li> <a href="http://www.shopclues.com/fashion/fashion-and-accessories/scarve.html">Scarves</a></li></ul> </li><li><a href="http://www.shopclues.com/fashion/shoes.html"><div class="nav_topsubmenu_label">Shoes</div><div class="nav_topsubmenu_bulletCategory"></div></a> <ul class="nav_topsubmenu_category"><li> <a href="http://www.shopclues.com/fashion/shoes/mens-shoes.html">Men's 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<div class="sidebox-bottom"><span> </span></div>
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</div>
<!--End Side Left -->
<div class="central-column ">
<div class="central-content">
<div class="breadcrumbs">
<a href="http://www.shopclues.com/">Home</a><img src="Help_files/breadcrumbs_arrow.gif" class="bc-arrow" alt=">" border="0">Help
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<div class="float_left width_fiftypercent">
<a class="box_customerhelp_headingone" href="http://www.shopclues.com/shipping-and-delivery.html">Shipping & Delivery</a>
<p>
<a href="http://www.shopclues.com/shipping-and-delivery.html#2">Order not shipped</a>
<br>
<a href="http://www.shopclues.com/shipping-and-delivery.html#1">Shipment status</a>
<br>
<a href="http://www.shopclues.com/shipping-and-delivery.html" class="small_link">View More >></a>
</p>
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<div class="float_left width_fiftypercent">
<a class="box_customerhelp_headingone" href="http://www.shopclues.com/cancel-items-or-orders.html">Cancel Items or Orders</a>
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<a href="http://www.shopclues.com/cancel-items-or-orders.html#2">Cancel my order</a>
<br>
<a href="http://www.shopclues.com/cancel-items-or-orders.html" class="small_link">View More >></a>
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</div>
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<div class="float_left width_fiftypercent">
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<a href="http://www.shopclues.com/return-or-replacement.html#1">Want to return</a>
<br>
<a href="http://www.shopclues.com/return-or-replacement.html#3">Want to know the status of return</a>
<br>
<a href="http://www.shopclues.com/return-or-replacement.html" class="small_link"> View More</a>
</p>
</div>
<div class="float_left width_fiftypercent">
<a class="box_customerhelp_headingone" href="http://www.shopclues.com/payments.html">Payments</a>
<p>
<a href="http://www.shopclues.com/payments.html#1">Payment failed</a>
<br>
<a href="http://www.shopclues.com/payments.html#5">Status of refund</a>
<br>
<a href="http://www.shopclues.com/payments.html" class="small_link">View More >></a>
</p>
</div>
</div>
<div style="float:left; width:100%; margin-top:20px;">
<div class="float_left width_fiftypercent">
<a class="box_customerhelp_headingone" href="http://www.shopclues.com/promotions-and-coupon.html">Promotions & Coupon</a>
<p>
<a href="http://www.shopclues.com/promotions-and-coupon.html#6">Coupon code not working</a>
<br>
<a href="http://www.shopclues.com/promotions-and-coupon.html" class="small_link">View More >></a>
</p>
</div>
</div>
<a class="box_customerhelp_headingone float_left" style="margin-top:30px; width:100%;">Useful Links</a>
<br>
<p>
<a href="http://www.shopclues.com/sell" target="_blank">Sell on shopclues</a>
<br>
<a href="http://www.shopclues.com/terms-and-conditions.html" target="_blank">Deals and promotions Terms & Conditions</a>
<br>
<a href="http://www.shopclues.com/buyercentral" target="_blank">Buyer Central</a>
</p>
</div>