diff --git a/packages/google-cloud-contactcenterinsights/.repo-metadata.json b/packages/google-cloud-contactcenterinsights/.repo-metadata.json
index 92f32bb3292..b65f689e4c7 100644
--- a/packages/google-cloud-contactcenterinsights/.repo-metadata.json
+++ b/packages/google-cloud-contactcenterinsights/.repo-metadata.json
@@ -4,7 +4,7 @@
   "product_documentation": "https://cloud.google.com/solutions/contact-center",
   "client_documentation": "https://cloud.google.com/nodejs/docs/reference/contact-center-insights/latest",
   "issue_tracker": "https://github.com/googleapis/nodejs-contact-center-insights/issues",
-  "release_level": "preview",
+  "release_level": "stable",
   "language": "nodejs",
   "repo": "googleapis/nodejs-contact-center-insights",
   "distribution_name": "@google-cloud/contact-center-insights",
diff --git a/packages/google-cloud-contactcenterinsights/README.md b/packages/google-cloud-contactcenterinsights/README.md
index c1ff4d37e89..6d30c6de1b7 100644
--- a/packages/google-cloud-contactcenterinsights/README.md
+++ b/packages/google-cloud-contactcenterinsights/README.md
@@ -4,7 +4,7 @@
 
 # [Contact Center AI Insights API: Node.js Client](https://github.com/googleapis/nodejs-contact-center-insights)
 
-[![release level](https://img.shields.io/badge/release%20level-preview-yellow.svg?style=flat)](https://cloud.google.com/terms/launch-stages)
+[![release level](https://img.shields.io/badge/release%20level-stable-brightgreen.svg?style=flat)](https://cloud.google.com/terms/launch-stages)
 [![npm version](https://img.shields.io/npm/v/@google-cloud/contact-center-insights.svg)](https://www.npmjs.org/package/@google-cloud/contact-center-insights)
 
 
@@ -131,13 +131,14 @@ This library follows [Semantic Versioning](http://semver.org/).
 
 
 
+This library is considered to be **stable**. The code surface will not change in backwards-incompatible ways
+unless absolutely necessary (e.g. because of critical security issues) or with
+an extensive deprecation period. Issues and requests against **stable** libraries
+are addressed with the highest priority.
 
 
 
 
-This library is considered to be in **preview**. This means it is still a
-work-in-progress and under active development. Any release is subject to
-backwards-incompatible changes at any time.
 
 
 More Information: [Google Cloud Platform Launch Stages][launch_stages]