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FAQ.md

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FAQ for Jabra Node.js SDK (BETA RELEASE)

This file lists a few commen questions/issues and answers

  1. On Windows, why do I get an error like "Could not load the Visual C++ component "VCBuild.exe" when doing npm install of "@gnaudio/jabra-node-sdk" ?

    • Before doing npm install, please follow setup directions under NodeJS SDK pre-requisites.

  2. Why do I not get all 'btnPress' events in my softphone (for version < 3.1.0) ?

    • For older versions prior to v3.1.0: To get all 'btnPress', GN_HID must be enabled for supporting devices. See device.isGnHidStdHidSupportedAsync() and device.setHidWorkingStateAsync()