when filesystem migration to s3, /api/repplay error 502

[vaynevayne]

my step is

docker compose down
// edit sentry/config.yml
docker compose --env-file .env.custom up

some times

docker compose down
// edit sentry/config.yml
./install.sh

problem : replay menu has red error alert and /api/replay response http code 502

Self-Hosted Version

24.8.0

CPU Architecture

x86_64

Docker Version

26.1.4

Docker Compose Version

2.27.1

Steps to Reproduce

filestore.backend: 'filesystem'
filestore.options:
  location: '/data/files'
dsym.cache-path: '/data/dsym-cache'
releasefile.cache-path: '/data/releasefile-cache'

# filestore.backend: 's3'
# filestore.options:
#   access_key: 'AKIXXXXXX'
#   secret_key: 'XXXXXXX'
#   bucket_name: 's3-bucket-name'

replace to

# filestore.backend: 'filesystem'
# filestore.options:
#   location: '/data/files'
# dsym.cache-path: '/data/dsym-cache'
# releasefile.cache-path: '/data/releasefile-cache'


filestore.backend: "s3"
filestore.options:
  bucket_acl: "private"
  default_acl: "private"
  access_key: "****"
  secret_key: "****"
  bucket_name: "my-bucket"
  region_name: "auto"
  endpoint_url: "http://******.net" # If you're not using AWS.
  addressing_style: "auto" # For regular AWS S3, use "auto" or "virtual". For other S3-compatible API like MinIO or Ceph, use "path".
  signature_version: "s3v4"

Expected Result

work well

Actual Result

replay ui with red error
replay api throw 502

Event ID

No response

then i clearup data, recreate admin account, replay ui is ok, and send a replay by feedback, but can't show any replay or feedback

[csvan]

Likely related: #2721

[aldy505]

Was resolved in Discord, the problem is on their S3 storage connection, very infrastructure-specific.

[csvan]

@aldy505 I see, but any chance some details can be shared? I am dealing with a similar problem, we also use AWS to host both Sentry and the corresponding s3 bucket.