Triggers Failing

[superduif]

Hi,

we have been running freescout for a while and it seems that we have an issue with triggers constantly failing. I need to keep restarting the queue otherwise its stop other jobs from completing..

Using standard install on ubuntu 18 on a dedicated host

App\Jobs\TriggerAction has been attempted too many times or run too long. The job may have previously timed out. {"exception":"[object] (Illuminate\Queue\MaxAttemptsExceededException(code: 0): App\Jobs\TriggerAction has been attempted too many times or run too long. The job may have previously timed out. at /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php:394)
[stacktrace]
#0 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(314): Illuminate\Queue\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\Queue\Jobs\DatabaseJob), 1)
#1 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(270): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob), Object(Illuminate\Queue\WorkerOptions))
#2 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(114): Illuminate\Queue\Worker->runJob(Object(Illuminate\Queue\Jobs\DatabaseJob), 'database', Object(Illuminate\Queue\WorkerOptions))
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(101): Illuminate\Queue\Worker->daemon('database', 'emails,default,...', Object(Illuminate\Queue\WorkerOptions))
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(85): Illuminate\Queue\Console\WorkCommand->runWorker('database', 'emails,default,...')
#5 [internal function]: Illuminate\Queue\Console\WorkCommand->handle()
#6 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array(Array, Array)
#7 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#8 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)
#10 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\Container\Container->call(Array)
#11 /var/www/html/vendor/symfony/console/Command/Command.php(255): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))
#13 /var/www/html/vendor/symfony/console/Application.php(963): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#14 /var/www/html/vendor/symfony/console/Application.php(254): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#15 /var/www/html/vendor/symfony/console/Application.php(147): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Application.php(88): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(121): Illuminate\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#18 /var/www/html/artisan(43): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#19 {main}
"}

[freescout-helpdesk]

https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#queuework-is-not-running