Email sending error, any idea?

[hanetworks]

Dear support

Any idea how to resolve this please

● [2021-11-24 23:00:30] Error sending email to user {"error":"Trying to get property 'id' of non-object; File: /home/admin/domains/mydomain/public_html/app/Jobs/SendNotificationToUsers.php (90)"}

[hanetworks]

[stacktrace]
#0 /home/admin/domains/mydomain/public_html/app/Jobs/SendNotificationToUsers.php(90): Illuminate\Foundation\Bootstrap\HandleExceptions->handleError()
#1 [internal function]: App\Jobs\SendNotificationToUsers->handle()
#2 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(29): call_user_func_array()
#3 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#4 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod()
#5 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call()
#6 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(94): Illuminate\Container\Container->call()
#7 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(114): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}()
#8 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#9 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(98): Illuminate\Pipeline\Pipeline->then()
#10 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(49): Illuminate\Bus\Dispatcher->dispatchNow()
#11 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(76): Illuminate\Queue\CallQueuedHandler->call()
#12 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(320): Illuminate\Queue\Jobs\Job->fire()
#13 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(270): Illuminate\Queue\Worker->process()
#14 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(114): Illuminate\Queue\Worker->runJob()
#15 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(101): Illuminate\Queue\Worker->daemon()
#16 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(85): Illuminate\Queue\Console\WorkCommand->runWorker()
#17 [internal function]: Illuminate\Queue\Console\WorkCommand->handle()
#18 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(29): call_user_func_array()
#19 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#20 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod()
#21 /home/admin/domains/mydomain/public_html/overrides/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call()
#22 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\Container\Container->call()
#23 /home/admin/domains/mydomain/public_html/vendor/symfony/console/Command/Command.php(255): Illuminate\Console\Command->execute()
#24 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\Component\Console\Command\Command->run()
#25 /home/admin/domains/mydomain/public_html/vendor/symfony/console/Application.php(992): Illuminate\Console\Command->run()
#26 /home/admin/domains/mydomain/public_html/vendor/symfony/console/Application.php(255): Symfony\Component\Console\Application->doRunCommand()
#27 /home/admin/domains/mydomain/public_html/vendor/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun()
#28 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Console/Application.php(88): Symfony\Component\Console\Application->run()
#29 /home/admin/domains/mydomain/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(121): Illuminate\Console\Application->run()
#30 /home/admin/domains/mydomain/public_html/artisan(43): Illuminate\Foundation\Console\Kernel->handle()
#31 {main}
"}

[hanetworks]

Apparently there was no issue in the past, until we recently added some work flow.

[psuet]

It seens like it trys to send a notification to some Notification to a "user" who does not have an id. Do you have open notifications in your mail queue for users who no longer exist?

                $already_sent = SendLog::where('thread_id', $last_thread->id)
                    ->where('mail_type', SendLog::MAIL_TYPE_USER_NOTIFICATION)
                    ->where('user_id', $user->id)
                    ->whereIn('status', SendLog::$sent_success)
                    ->exists();

[hanetworks]

The user is myself, I noticed that my colleague wrote something in "note" and I didn't receive email notice, the error message were probably generated from there.

Where do I check if I have an "ID", and what's my and my users ID.

Please advise.

[hanetworks]

Nvm, I saw it's fixed in the latest release note. Thanks a lot..

https://github.com/freescout-helpdesk/freescout/releases