New signer doesn't work

[VenusOfficial]

Hello,

Kevin assisted in adding a new signer to the allocator as detailed in this issue and modified the new JSON file accordingly here. However, upon connecting the ledger and proposing on allocator.tech, I received the following error message:

"Message execution failed: exit ErrForbidden(18), reason: message failed with backtrace: 00: f03019831 (method 2) -- f03236388 is not a signer (18) (RetCode=18)."

Could you please assist? Thank you!

[kacperzuk-neti]

This means that the new address is not a signer in your multisig.
Adding to JSON is not enough (it's only there for documentation purposes) - it needs to be added onchain. Please reach out to the Governance Team again.

[VenusOfficial]

@kacperzuk-neti
Thank you for your so detail explanation!