App crashing on Samsung Galaxy S9+ (star2qltesq), Android 8.0 #20220
Labels
Platform: Android
Android applications.
Ran Commands
One of our bots successfully processed a command.
Resolution: Locked
This issue was locked by the bot.
Environment
Description
I have released an app to the play store and its working fine but I got a crash with the following log in play console and I'm not sure what to make of it. The crash happens on Samsung Galaxy S9+ (star2qltesq) running Android 8.0.
Here is the crash log
Here is a snippet from app/build.gradle file
Upon further research it seems to be an issue with this specific device running a certain build. You can check out S9/S9+ specific WebView device crash report for more info. There were issues created on samsung forums which have not got any response yet
Issue 1
Issue 2
The solution according to the stackoverflow post linked above is to disable hardware acceleration for webview.
I'm not using an webview in the react native app but considering react native is written in js which is probably running a chromium instance, does the same logic apply? If so, how do you disable hardware acceleration in react native?
Reproducible Demo
It is a live project an I'm not at liberty to give the app name for now.
The text was updated successfully, but these errors were encountered: