Thank you for using ether.fi! If you're experiencing issues or have questions, here's how you can get support:
Before reaching out, please refer to our documentation. It's a comprehensive guide on how ether.fi works and might already contain the answer to your question.
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Staking Issues: If you're having trouble with staking, please check our stakers guide.
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Node Operator Issues: If you're having trouble as a node operator, please check our node operators guide
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Rewards: Issues with rewards? Our rewards FAQ might help.
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Dashboard: For problems related to our dashboard, see the dashboard troubleshooting section.
Our community is a great resource for getting help. They're friendly, knowledgeable, and always eager to assist fellow users. You can join our:
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Discord - Active discussions and support channels.
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Telegram - News, updates, and real-time support.
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Twitter - Latest news and announcements.
If you believe you've found a bug, please report it to our issues page in the given service's repository. Please ensure your issue isn't already reported by someone else. If it's a new issue, provide as much detail as possible to help us reproduce and fix it.
If you've identified a security vulnerability within ether.fi, please don't disclose it publicly. Instead, contact us directly at security@ether.fi. We appreciate your understanding and diligence in this matter.
For all other inquiries or if you're still having trouble after checking the above resources, you can reach out to us at support@ether.fi.
Thank you for being a part of the ether.fi community!