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Explore public rooms loads forever #18432

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skepticalwaves opened this issue Aug 6, 2021 · 7 comments
Closed

Explore public rooms loads forever #18432

skepticalwaves opened this issue Aug 6, 2021 · 7 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@skepticalwaves
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Steps to reproduce

  1. Where are you starting? What can you see?

Open explore public rooms.

image

  1. What do you click?
    Explore public rooms

  2. More steps…

What happened?

Loads forever

What did you expect?

To be able to browse public rooms

Operating system

Ubuntu

Browser information

Brave Version 1.26.74 Chromium: 91.0.4472.124 (Official Build) (64-bit)

URL for webapp

Private, element version v1.7.34 via official docker

@t3chguy
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t3chguy commented Aug 6, 2021

Check your logs. There is likely an error from your server sending an illegal response. A future Synapse release will resolve that illegal response.

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Aug 6, 2021
@skepticalwaves
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Which logs?

@t3chguy
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t3chguy commented Aug 6, 2021

Browser console, also keep in mind that Brave is not an officially supported browser.

https://grantwinney.com/how-do-i-view-the-dev-console-in-my-browser/#brave

@skepticalwaves
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image

@t3chguy
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t3chguy commented Aug 6, 2021

Yup, your server is missing the required instances field - matrix-org/synapse#9694 - Synapse has fixed the issue and it'll be in a future release, it relates to misconfigured bridges

@t3chguy t3chguy closed this as completed Aug 6, 2021
@skepticalwaves
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Is there an element bugfix that will make it a little more forgiving of this?

@t3chguy
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t3chguy commented Aug 6, 2021

Nope, the closest would be an error state in this instance, but missing fields which are required in the spec yield undefined/error behaviour.

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