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Video room connects for some users but not others #383

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JimKillock opened this issue Jun 7, 2022 · 2 comments · Fixed by #391
Closed

Video room connects for some users but not others #383

JimKillock opened this issue Jun 7, 2022 · 2 comments · Fixed by #391
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p1 Must fix/implement before this is usable as a product T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems

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@JimKillock
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Using an Element Call room, https://call.element.io/jim-appointments I connected and appeared to be in the room; two others joined, but apparently were in a different room.

I will report if this problem reoccurs, and also try reusing this room to see if it is room specific.
@robintown
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robintown commented Jun 7, 2022 •
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Is it possible that some users were using the Beta 1 version of Element Call while you were using the Beta 2 version? The app was updated this morning and the two versions are incompatible, so if the others were somehow accessing it from a different URL, or someone didn't reload the app after the update happened, that would be an explanation.

@robintown robintown added T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems X-Needs-Info This issue is blocked awaiting information from the reporter labels Jun 7, 2022
@ara4n
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ara4n commented Jun 7, 2022

yup, very likely that this is a stale cache of Beta 1. we really should add a warning in Beta 2 if it starts receiving unencrypted calls.

@ara4n ara4n added p1 Must fix/implement before this is usable as a product and removed X-Needs-Info This issue is blocked awaiting information from the reporter labels Jun 7, 2022
@dbkr dbkr mentioned this issue Jun 9, 2022
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@dbkr dbkr closed this as completed in #391 Jun 10, 2022
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p1 Must fix/implement before this is usable as a product T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems
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Add warning if incompatible versions are being used element-hq/element-call
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@JimKillock @ara4n @robintown