kitematic not open in windows 10

[IsmaTeddy]

I install "DockerToolbox-1.12.2.exe" [windows 10] and execute "kitematic (Alpha)", I hope kitematic run. but nothing, not up or fails. no message.

I had never happened to me. I have it installed on other PCs with Windows 10
I reinstall and nothing.
I can see log?

¿?
THANKS!

[FrenchBen]

Do you have a screenshot? Can you try to open it in powerShell so that we can perhaps see some debug output?

[IsmaTeddy]

I expect ten minutes and nothing....
"Docker Quickstart Terminal" is run with "default" VM created.

[FrenchBen]

Are you familiar with Node/NPM? It would be good to see it compiled on your machine to see what the issue is.

[IsmaTeddy]

Thanks FrenchBen.
Yes, I have installed npm. that command requires or suggests

[FrenchBen]

Can you clone the project then do:

npm install
npm start

[IsmaTeddy]

I fork from git kitematic.
I execute install and start.....

(thanks for you help)

[FrenchBen]

@IsmaTeddy I don't see any obvious errors from the screenshot you provided. Does kitematic not come up after the last line?

[IsmaTeddy]

@FrenchBen Kitematic not run, i wait but nothing... Can be by the "docker CLI" ,
I dont know the reason and I dont know where to look. any ideas?

[FrenchBen]

What build of Windows 10 are you on?

[IsmaTeddy]

Windows 10 Home.

You may lack some environment variables?

[FrenchBen]

@IsmaTeddy I'm not sure if I understand - What env variables have you used?

[IsmaTeddy]

I'm sorry for my language. If you understand correctly. I don't have any (for kitematic) but I don't know if kitematic need any ...

[FrenchBen]

Kitematic doesn't need any, unless you have VPN settings

[IsmaTeddy]

I havent vpn settings.

[FrenchBen]

@IsmaTeddy A pre-release was set in our code. Do you mind checking if this one is working for you?

[IsmaTeddy]

You say this version: kitematic-0.13.0-RC1 ???¿¿
I

[FrenchBen]

You shouldn't have to do an npm start - If you download the latest release from here: https://github.com/docker/kitematic/releases/tag/v0.13.0-RC1
there should be a Kitematic.exe

[IsmaTeddy]

@FrenchBen
Nothing, this version does the same as the previous one, it does not make it work or gives error ....
I had open a request in electron for the error with which kitematic ends, but I was told that this error is here and not in electron since I can do electron and if I put that version inside the kitematic modules I get the window but In gray colo not with kitematic blue and its containers ....

(Thanks)

electron/electron#7965

[FrenchBen]

@IsmaTeddy Could you provide your exact Windows version and any customization - I'm unable to replicate this issue across 3 different VM

[IsmaTeddy]

@FrenchBen

64 bits 64x

My npm version is 2.14.7
Docker toolbox version 1.12.2
Oracle vm virtual box 5.1.16

[kinjelom]

We solved this problem by uninstalling this software:

• Antivirus/Ad-Aware - lavasoft.com:
  • LavasoftTcpService C:\Program Files (x86)\Lavasoft\Web Companion\TcpService\2.3.4.7\LavasoftTcpService.exe
  • WebCompanion C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe
• cryptoCertum Scanner - certum.pl: C:\Program Files (x86)\Unizeto\proCertum CardManager\cryptoCertumScanner.exe

We don't know which one exactly helped... but in your case it could be something else.
So, you have to do some investigation on your own:

• download and unzip Process Monitor
• stop any program that you don't need at this moment (to avoid hype)
• run Process Monitor and start capturing all events
• run Kitematic and wait for about 15 seconds
• stop capturing (magnifier icon)
• analyse logs... (use excluding/including filters, ctrl+f,...)

We found something like this:

Kitematic.exe, Operation: ReadFile, Path: C:\Windows\System32\LavasoftTcpService64.dll
Kitematic.exe, Operation: ReadFile, Path: C:\Program Files (x86)\Lavasoft\Web Companion\TcpService\2.3.4.7\LavasoftTcpService.exe
...

---

There is something else that may be helpful for someone.
I our case Kitematic.exe showed the main window when was started as a windows service generated by Process Hacker (even while it didn't work as a normal windows process). But, Kitematic executed as a windows service didn't work properly with Docker/VirtualBox :(

HTH
Best regards from Lublin@Poland :)

[FrenchBen]

@wildloop Thanks for sharing your findings! 👍

[IsmaTeddy]

@wildloop @FrenchBen THANKS!!

I solved the problem by idea @wildloop , i unistall Ad-Aware (lavasoft), I dont remember install it....
@FrenchBen close the issue if you like.

Greetings and thanks again!

[FrenchBen]

Happy to hear this was resolved for you @IsmaTeddy 🎉