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No notification sounds #648

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IvanikuV2 opened this issue Jun 26, 2022 · 10 comments
Open

No notification sounds #648

IvanikuV2 opened this issue Jun 26, 2022 · 10 comments
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cannot-reproduce This is working on our end

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@IvanikuV2
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Describe the bug

When the "Notification Sound" option is enabled in settings you won't get any notification sounds when someone sends you a message

Reproduction

  1. Open settings
  2. Go to Notifications
  3. Enable Notification Sound
  4. Wait for someone to send you a message

Expected behavior

A notification sound should play

Platform and versions

1. OS: Fedora Linux 16
2. Browser: Epiphany (WebKit GTK)
3. Cinny version: v2.0.4
4. Homeserver: irrelevant

Additional context

No response

@kfiven
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kfiven commented Jul 5, 2022

is it desktop app or cinny web you are using? @IvanikuV2

@kfiven kfiven closed this as completed Jul 5, 2022
@kfiven
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kfiven commented Jul 5, 2022

oops misclick.

@kfiven kfiven reopened this Jul 5, 2022
@IvanikuV2
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is it desktop app or cinny web you are using? @IvanikuV2

As the issue says, I'm using Epiphany (GNOME Web browser) as a WebApp so yes, Web. But I also had this issue on the flatpak, strangely enough my friends also had this issue on their computers

@kfiven
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kfiven commented Jul 6, 2022

Is there any error in console? @IvanikuV2

@IvanikuV2
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Sorry for not being active in the issue, no, there doesn't seem to be any error or at least related to the notification sounds

@kfiven
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kfiven commented Aug 7, 2022

Weird, it's working fine here. Have you tried a different browser?

@IvanikuV2
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I'm using the one in gtk3-webview, I'll try Firefox when I get to my PC

@kfiven kfiven added the cannot-reproduce This is working on our end label Sep 14, 2022
@Abeehiltz
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I'm upping this ticket because I have the same issue on the desktop application.
The sound notification works in the browser (Firefox). It's just the desktop application that doesn't work for me, on both my computers.

1. OS: MacOS Monterey 12.6 and Windows 11 version 22H2
2. Cinny version: v2.2.2
3. Homeserver: irrelevant (notifications work on Element)

Console output

image

No errors or warning, but in case some of the log can help you!

@kfiven
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kfiven commented Oct 23, 2022

Yeah in the case of desktop app this is known issue but issues for that are tracked at https://github.com/cinnyapp/cinny-desktop/issues
The OP seems to have it on the web app which I am not able to repro.

@ajbura
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ajbura commented Jan 4, 2024

matrix-org/matrix-spec-proposals#4010
Our notification settings are affected by this.

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