Facing issue with Report Dashboard for Service Group (All_services)

[hbansal617]

Hi Team,

We are facing an issue with Report Dashboard for Service Group (All_services), wherein, the services show unreal %age numbers in undetermined state. I have attached the screenshot for your reference, herewith.

It would be quite helpful if you could spare few minutes to look into the matter.

Centreon Version 21.04.0
MariaDB Version - 15.1

BUG REPORT INFORMATION

Prerequisites

The opened issue, must be code related. GitHub is not meant for support. Feel free to check the CONTRIBUTING section for more details.

Versions

For the RPM based systems

-- Copy/Paste the result of the following command --

$ rpm -qa | grep centreon | egrep -v "(plugin|pack)" | sort

For the deb based systems

-- Copy/Paste the result of the following command --

$ dpkg -l | grep centreon

Operating System

CentOS, Debian ...

Browser used

• Google Chrome
• Firefox
• Internet Explorer IE11
• Safari

Version: --

Additional environment details (AWS, VirtualBox, physical, etc.):

Description

-- Describe the encountered issue --

Steps to Reproduce

Please describe precisely the steps to reproduce the encountered issue.

1. I logged in Centreon
2. I reached the Custom View
3. And so on...

Describe the received result

Describe the expected result

Logs

PHP error logs

For version using PHP 7.2 or 7.3 on centOs 8

tail -f /var/log/php-fpm/centreon-error.log

For version using PHP 7.3 on centOs 7

tail -f /var/opt/rh/rh-php73/log/php-fpm/centreon-error.log

For version using PHP 7.2 on centOs 7

tail -f /var/opt/rh/rh-php72/log/php-fpm/centreon-error.log

centreon-engine logs (if needed)

tail -f /var/log/centreon-engine/centengine.log

centreon-broker logs (if needed)

tail -f /var/log/centreon-broker/central-broker-master.log

centreon gorgone logs for Centreon >= 20.4 (if needed)

tail -f /var/log/centreon-gorgone/gorgoned.log

centcore logs for Centreon <= 19.10.x (if needed)

tail -f /var/log/centreon/centcore.log

Additional relevant information (e.g. frequency, ...)

[kozfelipe]

Hi, I don't see the screenshot you mentioned

[hbansal617]

Hi Team, I apologize for the confusion. I am attaching the screenshot herewith for your reference. I have also attached a screenshot of how it should look like. Current Visualization. [image: Current_Scenario.JPG] Correct visualization: [image: Correct_Scenario.JPG] PFA. Kindly refer to the same and suggest.

…

On Sat, May 29, 2021 at 7:43 PM Luiz Felipe Aranha ***@***.***> wrote: Hi, I don't see your screenshot you mentioned — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <https://github.com/centreon/centreon/issues/9856#issuecomment-850840285>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AUFE7NNERCKJ4MXQLBEXC6LTQDZA5ANCNFSM45LOOWYQ> .

-- *Regards,* ------------------------- *Himanshu Bansal* +91-98739-99956 ***@***.***