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some database poller updates are not active check your monitoring platform #6120

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Elikha opened this issue Mar 9, 2018 · 3 comments
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@Elikha
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Elikha commented Mar 9, 2018

Hello everyone,

I have a distribued centreon plateform but every morning I notice an error "some database poller updates are not active check your monitoring platform"...

And I also noticed that if I do a reboot of the central server or restart /etc/init.d/Mysql the problem disappears.

So, by this way I need you help to fix it.

Best regards.

@lpinsivy
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Hi,

This error message means that some pollers may have retention queue of data.

Next time can you check:

  • Number of connected user in MySQL
  • "Last Update" fields in "Configuration > Pollers" menu
  • If you have retention files in 'var/lib/centreon-broker/*.retention ' of your poller and central server.

@lpinsivy lpinsivy added the status/more-info-needed Waiting for more information label Mar 15, 2018
@Elikha
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Elikha commented Mar 16, 2018

All gone right when I resolved the problem of partitionning in table 'logs' cause the date of partitionning was 1970 and 2018 ...
But How can I know the number of connected user in MySQL ?
And also why on my poller centreontrapd is all time down and if I do ./centreontrapd restart then ./centreontrapd status I had an error like 'centreontrapd est mort mais le fichier PID existe'.

Also, in /var/log/centreon/centreontrapd file the error is "2018-03-15 11:57:29 - 27573 - Mode: poller"
"2018-03-15 11:57:29 - 27573 - MySQL error: no such table: cfg_nagios (caller: centreon::script::centreontrapd:/usr/share/perl5/vendor_perl/centreon/script/centreontrapd.pm:1168)
Query: SELECT command_file FROM cfg_nagios WHERE nagios_activate = '1' LIMIT 1"

@lpinsivy
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But How can I know the number of connected user in MySQL ?
use show full processlist;

you don't have cfg_nagios table in 'centreon' database?
Can you check the file /etc/centreon/conf.pm?

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