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AS ANAdmin I WANTa new submodule, notification messages "Teavitussõnumid"," in the chatbot module SO THATnotifications for all advisor actions in Chats module, under active chats (pic 1) can be customized for displaying End user using the chatbot
Acceptance Criteria
A new submodule named Notification messages "Teavitussõnumid" is added to the chatbot module
Notifications are automatically sent to clients based on all CSA actions performed in the back office (e.g., "End conversation," "Request authentication," "Request contact details," etc., as shown in the pic 1)
Admin can edit and customize each client-facing notification message (Figma link)
Additional
Pic 1:
"Alusta teenust" action notification will not be displayed to End user!
AS AN Admin
I WANT a new submodule, notification messages "Teavitussõnumid"," in the chatbot module
SO THAT notifications for all advisor actions in Chats module, under active chats (pic 1) can be customized for displaying End user using the chatbot
Acceptance Criteria
Additional
Pic 1:
"Alusta teenust" action notification will not be displayed to End user!
TO-BE:
https://www.figma.com/design/JYnmhsKixyUSCSUXXfwTAA/B%C3%BCrokratt?node-id=5161-26206&t=ygMFzUcTttgwxXKI-0
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