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AT&T chat support not working even with shields down #2174

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J-Reis opened this issue Nov 17, 2018 · 1 comment
Closed

AT&T chat support not working even with shields down #2174

J-Reis opened this issue Nov 17, 2018 · 1 comment
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closed/stale Issue is no longer relevant, perhaps because the feature it refers to has been deprecated. priority/P4 Planned work. We expect to get to it "soon". webcompat/not-shields-related Sites are breaking because of something other than Shields.

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@J-Reis
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J-Reis commented Nov 17, 2018

Description

att.com online support does not work using Brave.

Steps to Reproduce

  1. navigate to att.com & log into existing account
  2. navigate to any account summary page
  3. Select 'Chat Available' in lower right corner

Actual result:

Pages load, normally but no chat box ever appears

Expected result:

'Chat Available' box in lower right allows launching of support chat dialogue

Reproduces how often:

always

Brave version (brave://version info)

Brave 0.56.12 Chromium: 70.0.3538.77 (Official Build) (64-bit)
Revision 0f6ce0b0cd63a12cb4eccea3637b1bc9a29148d9-refs/branch-heads/3538@{#1039}
OS Linux

Reproducible on current release:

I don't know, only have release channel installed.

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields?
    No
  • Is the issue reproducible on the latest version of Chrome?
    No

Additional Information

Screenshot show expected result from Chrome (70.0.3538.102) and missing chat option in Brave (0.56.12)
2018-11-17_05-14-24pm
2018-11-17_05-13-51pm

@srirambv srirambv added priority/P4 Planned work. We expect to get to it "soon". webcompat/not-shields-related Sites are breaking because of something other than Shields. labels Nov 20, 2018
@srirambv srirambv added this to the 1.x Backlog milestone Nov 20, 2018
@rebron rebron modified the milestone: 1.x Backlog Feb 7, 2019
@ryanbr
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ryanbr commented Jul 10, 2020

@J-Reis Hey, is this issue still valid in Brave release?

@ryanbr ryanbr closed this as completed May 10, 2023
@ryanbr ryanbr added the closed/stale Issue is no longer relevant, perhaps because the feature it refers to has been deprecated. label May 10, 2023
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Labels
closed/stale Issue is no longer relevant, perhaps because the feature it refers to has been deprecated. priority/P4 Planned work. We expect to get to it "soon". webcompat/not-shields-related Sites are breaking because of something other than Shields.
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