[Desktop] Verified Wallet not showing whole balance

[zoidfarb204]

Description

After verifying my wallet, i found my restore code from my old computer and entered that value. I continued to have a zero balance in uphold. When i got my ad credits for the first month the ads received prior to using the restore code was added to the uphold card, but none of the balance after. I have gotten several more months of reward in the browser that does not appear in uphold. I have tried deleteing the connection between brave and uphold and re verifying with no luck.

Steps to Reproduce

1. Connect brave to uphold
2. Put in restore code.

Actual result:

Expected result:

Wallet in brave and uphold should match

Reproduces how often:

Haven't tried to reproduce

Brave version (brave://version info)

Brave	1.11.101 Chromium: 84.0.4147.89 (Official Build) (64-bit)
Revision	19abfe7bcba9318a0b2a6bc6634a67fc834aa592-refs/branch-heads/4147@{#852}
OS	Windows 10 OS Version 1909 (Build 18363.959)

Version/Channel Information:

• Can you reproduce this issue with the current release?
• Can you reproduce this issue with the beta channel?
• Can you reproduce this issue with the nightly channel?

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields?
• Does the issue resolve itself when disabling Brave Rewards?
• Is the issue reproducible on the latest version of Chrome?

Miscellaneous Information:

[hollons]

Hi @zoidfarb204 - thank you for reporting, and for your patience. I can help. Please email me at Steven@brave.com with your Wallet ID which can be found brave://rewards-internals/. Thanks in advance!

[NejcZdovc]

@hollons will close this one. If there is anything for me to do please reopen