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com.microblink.blinkcard.secured.IIIIlIlIII.IlIllIlIIl #42

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mss-mukesh opened this issue Dec 17, 2024 · 4 comments
Open

com.microblink.blinkcard.secured.IIIIlIlIII.IlIllIlIIl #42

mss-mukesh opened this issue Dec 17, 2024 · 4 comments

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@mss-mukesh
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The issue is occur on this line

MicroblinkSDK.setLicenseFile("com.XXXXXXX.mblic", this);

The issue is generated on firebase console. I have attached screenshot also. The issue is occur in some device not all. pls provide me a solution for this.

Fatal Exception: java.lang.UnsatisfiedLinkError
dlopen failed: library "libBlinkCard.so" not found
java.lang.Runtime.loadLibrary0 (Runtime.java:1131)
java.lang.Runtime.loadLibrary0 (Runtime.java:1051)
java.lang.System.loadLibrary (System.java:1664)
com.microblink.blinkcard.secured.IIIIlIlIII.IlIllIlIIl (line:5)
com.microblink.blinkcard.secured.IIIIlIlIII.llIIlIlIIl (line:1)
com.microblink.blinkcard.MicroblinkSDK. (line:1)
com.microblink.blinkcard.MicroblinkSDK.setLicenseFile (line)
Screenshot 2024-12-17 at 2 58 52 PM

@patrikpralas
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Hello @mss-mukesh! Can you please tell me how you are setting up the license key in your project? Also, do you have a valid license for this project?

@mss-mukesh
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Hi patrikpralas,
Yes this is the valid license key. The key was generated for production. The crashed is mainly till now three device. I have attached screenshot which device has crashed.

Screenshot 2024-12-18 at 9 47 48 AM
Screenshot 2024-12-18 at 9 48 01 AM
Screenshot 2024-12-18 at 9 48 33 AM

@mgalicMB
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Hi @mss-mukesh, thank you for the screenshots. Would you kindly reach out to Microblink Support(support@microblink.com) with the all provided information and screenshots so we can continue troubleshooting over there? Also, could you send us there and license key number (you can find it in the Dev Hub, it starts with LIC00xxx...).

@mss-mukesh
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HI mgalicMB,
I have sent email to microblink. We have not access of microblink dashboard but we have package name which we had sent to them. If you need it i will provide you.

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3 participants