[Support]: No frames have been received, check error logs #15578
Unanswered
atle85
asked this question in
Camera Support
Replies: 2 comments 5 replies
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@NickM-27 Quick question. Just wait for 0.15? Otherwise - worth waiting out here? Or shall I just proceed restarting Frigate? (Full understanding that you have enough to) |
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4 replies
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The logs show a lot of timeouts so it seems likely that is the problem |
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The timeouts you are referring are two days earlier, but it could be the initial cause and that it gives up? It's only the image from "latest.webp?h=279&cache=" which gives the error, as well as all the detection doesn't seem to work. The websocket stream in the browser is fine. The go2rc rtsp stream from the frigate docker is also fine. |
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the go2rtc logs |
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Launched bash inside the docker. Restarted go2rtc, no change. Updated go2rtc to 1.9.7. Restared go2rtc. No change. Restarted Frigate from web - everything back to normal. Didn't understand the ffmpegs running. I killed them, and the frontend acted the same as before even though I didn't find a way to start the ffmpegs again. After restart, entered the bash, killed the ffmpegs again. Still works fine.. However, I do see a difference. During the crashed docker session only these are running: In the working session all these are present: Seems like in the last working session they are automaticly restarting fine if killed in the bash. But in the previous bugged session they weren't running, and didn't restart when killed. DEAD: WORKING: |
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@NickM-27 This also causes: Go2RTC streams for both ordinary and substream are fine. This may be related to #10814 |
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1 reply
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Some users have reported that 0.15 and the new ffmpeg helps with issues like this, not 100% sure though. |
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Checklist
Describe the problem you are having
Cameras:
I have three cameras:
A) "garage": Raspbery PI Zero stream (never shuts off)
B) "kjeller": C225 V1 - (goes into privacy mode on and off during the day - however this only produces an "Privacy mode is on stream")
C) "stue": C225 V2 - (goes into privacy mode on and off during the day - however this only produces an "Privacy mode is on stream")
This problem is only related to B and C, and is normally not present. Suddenly occurred after running for days.
Issue:
In live view (Automatic Live View: OFF):
• the first loaded frame is "No frames have been received, check error logs" (latest.webp?h=279&cache=1734527698076)
• same error text is shown - even though it tries loading new frames from latest.webp?h=279&cache=1734527749473
(Checked via Developer Console in Google Chrome Network view)
In live view (Automatic Live View: ON):
• the first loaded frame is "No frames have been received, check error logs"
• then it starts streaming
This error also resumes into the Frigate integration in Home Assistant, where it only shows "No frames have been received, check error logs".
If I restart the cameras - still the same.
If I restart Frigate I am pretty sure the error wil disappear - however I will keep running this session in case I can provide you with further information.
System Metrics is fine.
Steps to reproduce
Doesn't always occur, but:
Version
0.14.1
In which browser(s) are you experiencing the issue with?
No response
Frigate config file
docker-compose file or Docker CLI command
Relevant Frigate log output
Relevant go2rtc log output
Operating system
Debian
Install method
Docker Compose
Network connection
Wireless
Camera make and model
Tapo C225 v1 and Tapo C225 v2
Screenshots of the Frigate UI's System metrics pages
Any other information that may be helpful
No response
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