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Plugin not loading in context menu #7171

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mr-manuel opened this issue Dec 11, 2023 · 5 comments
Closed
1 task done

Plugin not loading in context menu #7171

mr-manuel opened this issue Dec 11, 2023 · 5 comments
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browser Browser Extension bug

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@mr-manuel
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Steps To Reproduce

  1. Open Firefox
  2. Go to any login page
  3. Right click on the username field
  4. Now the Bitwarden entry in the context menu is missing
    grafik

This is a big issue when you have login forms in a popup (like PayPal) where the Bitwarden icon in the upper bar is not displayed.

Expected Result

Bitwarden should show in the right click context menu as before.

Actual Result

The Bitwarden entry in the context menu is missing

Screenshots or Videos

Provided aboe

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 11 22H2

Web Browser

Firefox

Browser Version

120.0.1

Build Version

2023.10.2

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@mr-manuel mr-manuel added browser Browser Extension bug labels Dec 11, 2023
@cbbit
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cbbit commented Dec 18, 2023

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

As a workaround, we recommend using the keyboard shortcut to autofill: https://bitwarden.com/help/keyboard-shortcuts/

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@mr-manuel
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Unfortunately the keyboard shortcut does not work, if you have to choose between multiple entries.

@sarah-vo
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sarah-vo commented Dec 20, 2023

Hi @mr-manuel! I was not able to reproduce the issue at client version 2023.12.0. This was on a clean Firefox install. Below is my screenshot trying to use the context menu with PayPal and the context menu is working.

image

@mr-manuel
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Very strange. I completely wiped my Firefox profile and tried again. Same issue. Is there something I can check somewhere?

grafik

@mr-manuel
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After the last Firefox update this issue solved itself.

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