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macOS version shows blank screen when launched #6825

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NachmanRoss opened this issue Nov 7, 2023 · 2 comments
Closed
1 task done

macOS version shows blank screen when launched #6825

NachmanRoss opened this issue Nov 7, 2023 · 2 comments
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bug desktop Desktop Application

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@NachmanRoss
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Steps To Reproduce

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. Click on 'Bitwarden icon'

Expected Result

I expect the app to open and show my saved credentials. The Bitwarden Safari plugin is working fine.

Actual Result

The app opens but the screen is completely blank except for my name in the top right. Resizing the window doesn't have any effect.

Screenshots or Videos

Bitwarden

Additional Context

I'm running macOS Sonoma 14.1 on an Intel MacBook Pro 2019

Operating System

macOS

Operating System Version

14.1 Sonoma

Installation method

Mac App Store

Build Version

Version 2023.10.0 (13355)

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@NachmanRoss NachmanRoss added bug desktop Desktop Application labels Nov 7, 2023
@jtodddd
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jtodddd commented Nov 7, 2023

Hi there,

I attempted to reproduce your issue and was unable to do so. Please try uninstalling and reinstalling your app to see if this issue resolves.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@jtodddd jtodddd closed this as not planned Won't fix, can't repro, duplicate, stale Nov 7, 2023
@Amndeep7
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Believe this is a dupe of #6691

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bug desktop Desktop Application
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