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We are attempting to use KVS parser library (1.2.5) to extract streamed audio from Amazon Connect calls and save to S3. We require the .wav file to be generated whilst call is still live so cannot use the final call recording generated by Connect.
We are experiencing issues with stuttered/repeating sections in the audio parsed by the KVS library that are not present in the final call recording generated by Connect.
As the realtime transcribe project is now archived will you be adding working examples or additional Connect support into this project that we can follow?
The text was updated successfully, but these errors were encountered:
We are attempting to use KVS parser library (1.2.5) to extract streamed audio from Amazon Connect calls and save to S3. We require the .wav file to be generated whilst call is still live so cannot use the final call recording generated by Connect.
As recommended we have based our approach on the amazon connect realtime transcription project
We are experiencing issues with stuttered/repeating sections in the audio parsed by the KVS library that are not present in the final call recording generated by Connect.
As the realtime transcribe project is now archived will you be adding working examples or additional Connect support into this project that we can follow?
The text was updated successfully, but these errors were encountered: