[BUG]

[tlinhngo]

Environment

• DocumentDB JDBC driver version: documentdb-jdbc-1.4.5
• DocumentDB server version:
• OS: MacOS Sonoma 14.3
• BI Tool or client name: Tableau Desktop
• BI Tool or client version: 2024.1.2
• Java version (if known):

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Problem Description

1. Steps to reproduce: I try to connect aws documentDB from Tableau Desktop

• Download Document DB JDBC Driver, install Amazon Document DB Connector on Tableau then I put all the information to connect Document DB

3. Expected behaviour:
4. Actual behaviour:
5. Error message/stack trace: [An error occurred while communicating with Amazon DocumentDB by Amazon Web Services
   There was a problem while running the connector plugin. Reinstall the plugin or contact the plugin provider.
   Note that you might need to make local configuration changes to resolve the error.
   Error Code: 14D18B1F
   Package signature verification failed during connection creation.
   Connector Class: documentdbjdbc, Version: 1.14.0.0]
6. Any other details that can be helpful:

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Screenshots

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JDBC log

• Add related JDBC log entries here.

[birschick-bq]

@tlinhngo - You may want to try to disable (uncheck) the "SSH Strict Host Key Check". There is some documentation on how to ensure you have validly known host name file.