diff --git a/src/lib/components/support.svelte b/src/lib/components/support.svelte
index 66d922d410..a584e2fe5b 100644
--- a/src/lib/components/support.svelte
+++ b/src/lib/components/support.svelte
@@ -5,17 +5,14 @@
     import SupportWizard from '$routes/(console)/supportWizard.svelte';
     import { showSupportModal } from '$routes/(console)/wizard/support/store';
     import { isCloud } from '$lib/system';
-    import { organization } from '$lib/stores/organization';
-    import { BillingPlan } from '$lib/constants';
     import { trackEvent } from '$lib/actions/analytics';
     import { localeTimezoneName, utcHourToLocaleHour } from '$lib/helpers/date';
     import { upgradeURL } from '$lib/stores/billing';
+    import { currentPlan } from '$lib/stores/organization';
 
     export let show = false;
 
-    $: isPaid =
-        $organization?.billingPlan === BillingPlan.PRO ||
-        $organization?.billingPlan === BillingPlan.SCALE;
+    $: hasPremiumSupport = $currentPlan?.premiumSupport ?? false;
 
     $: supportTimings = `${utcHourToLocaleHour('16:00')} - ${utcHourToLocaleHour('00:00')} ${localeTimezoneName()}`;
 </script>
@@ -24,13 +21,13 @@
     <section class="drop-section u-grid u-gap-24 u-padding-24">
         <div>
             <h4 class="eyebrow-heading-3">Premium support</h4>
-            {#if isPaid}
+            {#if hasPremiumSupport}
                 <p class="u-line-height-1-5 u-margin-block-start-8">
                     Get personalized support from the Appwrite team from <b>{supportTimings}</b>
                 </p>
             {/if}
         </div>
-        {#if $organization?.billingPlan === BillingPlan.FREE}
+        {#if !hasPremiumSupport}
             <Button
                 fullWidth
                 href={$upgradeURL}
diff --git a/src/lib/sdk/billing.ts b/src/lib/sdk/billing.ts
index d93535f023..c2127ac7f7 100644
--- a/src/lib/sdk/billing.ts
+++ b/src/lib/sdk/billing.ts
@@ -281,6 +281,7 @@ export type Plan = {
     trialDays: number;
     isAvailable: boolean;
     selfService: boolean;
+    premiumSupport: boolean;
 };
 
 export type PlansInfo = {
diff --git a/src/lib/stores/organization.ts b/src/lib/stores/organization.ts
index d400742e34..128962b731 100644
--- a/src/lib/stores/organization.ts
+++ b/src/lib/stores/organization.ts
@@ -2,6 +2,7 @@ import { page } from '$app/stores';
 import { derived, writable } from 'svelte/store';
 import type { Models } from '@appwrite.io/console';
 import type { Tier } from './billing';
+import type { Plan } from '$lib/sdk/billing';
 
 export type Organization = Models.Team<Record<string, unknown>> & {
     billingBudget: number;
@@ -43,4 +44,5 @@ export const organizationList = derived(
 );
 
 export const organization = derived(page, ($page) => $page.data?.organization as Organization);
+export const currentPlan = derived(page, ($page) => $page.data?.currentPlan as Plan);
 export const members = derived(page, ($page) => $page.data.members as Models.MembershipList);
diff --git a/src/routes/(console)/organization-[organization]/+layout.ts b/src/routes/(console)/organization-[organization]/+layout.ts
index ccc1c0a939..650990e866 100644
--- a/src/routes/(console)/organization-[organization]/+layout.ts
+++ b/src/routes/(console)/organization-[organization]/+layout.ts
@@ -12,6 +12,7 @@ import { get } from 'svelte/store';
 import { preferences } from '$lib/stores/preferences';
 import type { Organization } from '$lib/stores/organization';
 import { defaultRoles, defaultScopes } from '$lib/constants';
+import type { Plan } from '$lib/sdk/billing';
 
 export const load: LayoutLoad = async ({ params, depends }) => {
     depends(Dependencies.ORGANIZATION);
@@ -19,12 +20,14 @@ export const load: LayoutLoad = async ({ params, depends }) => {
     depends(Dependencies.PAYMENT_METHODS);
     let roles = isCloud ? [] : defaultRoles;
     let scopes = isCloud ? [] : defaultScopes;
+    let currentPlan: Plan = null;
 
     try {
         if (isCloud) {
             const res = await sdk.forConsole.billing.getRoles(params.organization);
             roles = res.roles;
             scopes = res.scopes;
+            currentPlan = await sdk.forConsole.billing.getPlan(params.organization);
             if (scopes.includes('billing.read')) {
                 await failedInvoice.load(params.organization);
                 if (get(failedInvoice)) {
@@ -53,6 +56,7 @@ export const load: LayoutLoad = async ({ params, depends }) => {
             header: Header,
             breadcrumbs: Breadcrumbs,
             organization,
+            currentPlan,
             members,
             roles,
             scopes
diff --git a/src/routes/(console)/organization-[organization]/billing/+page.svelte b/src/routes/(console)/organization-[organization]/billing/+page.svelte
index d3d6b7fd1a..c31d1e8d06 100644
--- a/src/routes/(console)/organization-[organization]/billing/+page.svelte
+++ b/src/routes/(console)/organization-[organization]/billing/+page.svelte
@@ -1,6 +1,6 @@
 <script lang="ts">
     import { Container } from '$lib/layout';
-    import { organization } from '$lib/stores/organization';
+    import { currentPlan, organization } from '$lib/stores/organization';
     import BudgetAlert from './budgetAlert.svelte';
     import BudgetCap from './budgetCap.svelte';
     import PlanSummary from './planSummary.svelte';
@@ -123,7 +123,7 @@
     <PlanSummary
         creditList={data?.creditList}
         members={data?.members}
-        currentPlan={data?.currentPlan}
+        currentPlan={$currentPlan}
         invoices={data?.invoices.invoices} />
     <PaymentHistory />
     <PaymentMethods />
diff --git a/src/routes/(console)/organization-[organization]/billing/+page.ts b/src/routes/(console)/organization-[organization]/billing/+page.ts
index 0e945f906a..36247292e3 100644
--- a/src/routes/(console)/organization-[organization]/billing/+page.ts
+++ b/src/routes/(console)/organization-[organization]/billing/+page.ts
@@ -25,33 +25,24 @@ export const load: PageLoad = async ({ parent, depends }) => {
               .catch(() => null)
         : null;
 
-    const [
-        paymentMethods,
-        addressList,
-        aggregationList,
-        billingAddress,
-        currentPlan,
-        creditList,
-        invoices
-    ] = await Promise.all([
-        sdk.forConsole.billing.listPaymentMethods(),
-        sdk.forConsole.billing.listAddresses(),
-        sdk.forConsole.billing.listAggregation(organization.$id),
-        billingAddressPromise,
-        sdk.forConsole.billing.getPlan(organization.$id),
-        sdk.forConsole.billing.listCredits(organization.$id),
-        sdk.forConsole.billing.listInvoices(organization.$id, [
-            Query.limit(1),
-            Query.equal('from', organization.billingCurrentInvoiceDate)
-        ])
-    ]);
+    const [paymentMethods, addressList, aggregationList, billingAddress, creditList, invoices] =
+        await Promise.all([
+            sdk.forConsole.billing.listPaymentMethods(),
+            sdk.forConsole.billing.listAddresses(),
+            sdk.forConsole.billing.listAggregation(organization.$id),
+            billingAddressPromise,
+            sdk.forConsole.billing.listCredits(organization.$id),
+            sdk.forConsole.billing.listInvoices(organization.$id, [
+                Query.limit(1),
+                Query.equal('from', organization.billingCurrentInvoiceDate)
+            ])
+        ]);
 
     return {
         paymentMethods,
         addressList,
         aggregationList,
         billingAddress,
-        currentPlan,
         creditList,
         invoices
     };
diff --git a/src/routes/(console)/organization-[organization]/change-plan/+page.svelte b/src/routes/(console)/organization-[organization]/change-plan/+page.svelte
index 11afa878a0..7f4dadac2b 100644
--- a/src/routes/(console)/organization-[organization]/change-plan/+page.svelte
+++ b/src/routes/(console)/organization-[organization]/change-plan/+page.svelte
@@ -32,7 +32,12 @@
     import { type Coupon, type PaymentList } from '$lib/sdk/billing';
     import { plansInfo, tierToPlan, type Tier } from '$lib/stores/billing';
     import { addNotification } from '$lib/stores/notifications';
-    import { organization, organizationList, type Organization } from '$lib/stores/organization';
+    import {
+        currentPlan,
+        organization,
+        organizationList,
+        type Organization
+    } from '$lib/stores/organization';
     import { sdk } from '$lib/stores/sdk';
     import { user } from '$lib/stores/user';
     import { VARS } from '$lib/system';
@@ -101,8 +106,7 @@
             billingPlan = BillingPlan.PRO;
         }
 
-        const currentPlan = await sdk.forConsole.billing.getPlan($organization?.$id);
-        selfService = currentPlan.selfService;
+        selfService = $currentPlan?.selfService ?? true;
     });
 
     async function loadPaymentMethods() {