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Connect to Google Sheets - SSL: CERTIFICATE_VERIFY_FAILED #11513

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GonzaloGit2020 opened this issue Oct 31, 2020 · 4 comments
Closed

Connect to Google Sheets - SSL: CERTIFICATE_VERIFY_FAILED #11513

GonzaloGit2020 opened this issue Oct 31, 2020 · 4 comments
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change:backend Requires changing the backend install:docker Installation - docker container

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@GonzaloGit2020
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i try to connect and query a Google Sheets, i am using gsheetdb, i have followed the steps from this link: https://superset.apache.org/docs/databases/google-sheets

But i am getting some issues. Could you help me to know why i can't connect to Google Sheet?

Expected results

Connect and get the information from Google Sheets

Actual results

I get the next error message:

gsheets error: HTTPSConnectionPool(host='docs.google.com', port=443): Max retries exceeded with url: google_sheet_URL (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),))

  • superset version: 0.37.2
  • python version: Python 3.6.9 (SCL)
@GonzaloGit2020 GonzaloGit2020 added the !deprecated-label:bug Deprecated label - Use #bug instead label Oct 31, 2020
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@dpgaspar
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dpgaspar commented Nov 2, 2020

It seems strange that your superset server is not recognising google's certificate. Are you running locally? If yes take a look at: https://stackoverflow.com/questions/42098126/mac-osx-python-ssl-sslerror-ssl-certificate-verify-failed-certificate-verify

@dpgaspar dpgaspar added install:docker Installation - docker container change:backend Requires changing the backend and removed !deprecated-label:bug Deprecated label - Use #bug instead labels Nov 2, 2020
@GonzaloGit2020
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It seems strange that your superset server is not recognising google's certificate. Are you running locally? If yes take a look at: https://stackoverflow.com/questions/42098126/mac-osx-python-ssl-sslerror-ssl-certificate-verify-failed-certificate-verify

Yes, we are, we have a Linux server running Superset in the company where i work. I am not sure if the proxy's company is affecting the communication with google sheet, anyway let me look the link you shared.

Regards

@rusackas
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Closing this because:

  • it seems to be more of a help request than a bug report
  • A LOT of people use this feature and there happens to be a lot more documentation about it these days
  • The thread has gone cold, so I'll assume the problem is solved or the reporter has moved on.

If this still needs problem solving, let's open a Q&A / Help thread on the Discussions page!

@rusackas rusackas closed this as not planned Won't fix, can't repro, duplicate, stale Dec 20, 2022
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