[BUG] Extraction takes a long time (sometimes doesn't complete)

[nrutman]

Configuration

• Keka version: 1.2.50 (4808)
• macOS version: 12.0.1 (21A559)

Describe the bug

When extracting files, Keka regularly takes 10-20 seconds to complete. On one occasion, it never completed (I just cancelled after about 3 minutes). These aren't large archives. The standard Archive Utility extracts these files in a second or two. Log file is attached.

Keka_2021-12-08-133014026.log

To Reproduce

Steps to reproduce the behavior:

1. Download a zip file (the file used in this log was Fantastical, which I downloaded from their website)
2. Double-click the archive, which fires up Keka for extraction

Expected behavior

I expect it to extract the files within a few seconds

Screenshots

The extraction modal appears, but says it should be 5 seconds and just hangs until I cancel the operation or until it finally finishes.

Additional context

I've used Keka on other machines with zero problems. On this one (an M1Pro) I've consistently had this issue.

[aonez]

I’ll check it later, but reading the log maybe disabling the quarantine application (Keka - Preferences - Extraction) can be a workaround.

[aonez]

I can't reproduce the issue, neither with the file downloaded for Safari or Firefox as in your log. Please try disabling "Inherit quarantine from downloaded files", it should work fast for you.

I'm not really sure what is happening here for you, there should be some external reason. Maybe restarting the Mac helps.

[aonez]

Also taking a look at the Console.app filtered by "Keka" may help.

[berezovskyi]

Experiencing the same issue on macOS 11.6.1 (20G224) and Keka Version 1.2.50 (4808). The "Inherit quarantine from downloaded files" workaround works for me.

[no-response]

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

[berezovskyi]

I think it’s still an issue

[aonez]

@berezovskyi can you replicate the issue and share the Keka log and check the Console.app for some extra logs?

[berezovskyi]

Cannot reproduce any more, sorry. Happy holidays and thank you for your work!

[berezovskyi]

Keka_2021-12-22-190335373.log

also attaching the system log around that time:

relevant_system.log

to be clear, Docker is not running:

docker ps
Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?

The download was made with Safari, so I assume the Chrome log message is not relevant.

[aonez]

@berezovskyi thank you so much for the feedback. Sadly I'm not seeing any valuable information in the system.log.

I've just prepared two builds with extra logging to try to at least see where the hang starts. If you could try them and report the logs it would be very helpful.

https://github.com/aonez/Keka/releases/download/dev-test-builds/Keka-1.2.51-dev.r4843.7z

Maybe you can quit com.docker.helper in your test, in case it's affecting somehow (even if only the logs).

[aonez]

It seems like reinstalling Keka fixes this issue. Closing this one in favor of #1040.