diff --git a/source/domains/index.rst b/source/domains/index.rst index 95106938c..57ddfea1d 100644 --- a/source/domains/index.rst +++ b/source/domains/index.rst @@ -11,4 +11,3 @@ Help with managing your domains, DNS records and SSL certificates. safedns/index ssl/index rdns - sharedhosting/index diff --git a/source/domains/sharedhosting/files/domain_filters.PNG b/source/domains/sharedhosting/files/domain_filters.PNG deleted file mode 100644 index ce864fb22..000000000 Binary files a/source/domains/sharedhosting/files/domain_filters.PNG and /dev/null differ diff --git a/source/domains/sharedhosting/files/domain_filters_2.PNG b/source/domains/sharedhosting/files/domain_filters_2.PNG deleted file mode 100644 index 667e42784..000000000 Binary files a/source/domains/sharedhosting/files/domain_filters_2.PNG and /dev/null differ diff --git a/source/domains/sharedhosting/files/forwarding_1.jpg b/source/domains/sharedhosting/files/forwarding_1.jpg deleted file mode 100644 index d3c5cc2e0..000000000 Binary files a/source/domains/sharedhosting/files/forwarding_1.jpg and /dev/null differ diff --git a/source/domains/sharedhosting/files/hosting_ftp1.PNG b/source/domains/sharedhosting/files/hosting_ftp1.PNG deleted file mode 100644 index 55601951b..000000000 Binary files a/source/domains/sharedhosting/files/hosting_ftp1.PNG and /dev/null differ diff --git a/source/domains/sharedhosting/files/hosting_ftp_credentials.jpg b/source/domains/sharedhosting/files/hosting_ftp_credentials.jpg deleted file mode 100644 index e9d8604a9..000000000 Binary files a/source/domains/sharedhosting/files/hosting_ftp_credentials.jpg and /dev/null differ diff --git a/source/domains/sharedhosting/index.rst b/source/domains/sharedhosting/index.rst deleted file mode 100644 index 1040203ac..000000000 --- a/source/domains/sharedhosting/index.rst +++ /dev/null @@ -1,8 +0,0 @@ -================ -Shared Hosting -================ - -.. toctree:: - :maxdepth: 1 - - How to Retrieve your Legacy Shared Hosting Data diff --git a/source/domains/sharedhosting/legacysharedhosting.md b/source/domains/sharedhosting/legacysharedhosting.md deleted file mode 100644 index 9b6836c21..000000000 --- a/source/domains/sharedhosting/legacysharedhosting.md +++ /dev/null @@ -1,102 +0,0 @@ -# How to View and Retrieve your Legacy Shared Hosting Data - -## Viewing Shared Hosting Domains - -To determine which of your domains use our legacy *web hosting* / *web forwarder* / *email services*, please use the following guide. - -- In your `MyUKFast` client portal, browse to **Domains** and choose **View Domains** -- *Select* the **Advanced Filter** at the top of the Domain Search section - -![Domain Filters](files/domain_filters.PNG) - -- Here you can filter your domains by those associated with **Shared Hosting** services - -![Domain Filters](files/domain_filters_2.PNG) - -## Legacy Web Hosting - -To obtain your domain content, you will need to use an **FTP client** and your existing **FTP credentials**. - -- In your [MyUKFast](https://my.ukfast.co.uk) client portal, browse to **Domains** and choose **View Domains** -- Locate and open your hosted domain -- *Select* the **FTP** tab at the top of the page - -![FTP Tab](files/hosting_ftp1.PNG) - -- Here you can obtain the following FTP connection details: - - - **Username** - - **Password** - - **Server IP** - -![FTP Tab](files/hosting_ftp_credentials.jpg) - -```eval_rst -.. note:: - Please see our user guide on `connecting to your website via FTP`_ for further assistance. - -.. _connecting to your website via FTP: /operatingsystems/windows/commonissues/copyfiletoserver.html#connecting-to-your-ftp-server - -``` -## Removing Domain Forwarding -```eval_rst -.. warning:: - Before removing Domain Forwarding from your domain, please ensure you have configured a suitable replacement redirect, such as a `CNAME/ALIAS record`_ or an application level redirect. - -.. _CNAME/ALIAS record: /domains/safedns/recordtypes.html - -``` -- In your [MyUKFast](https://my.ukfast.co.uk) client portal, browse to **Domains** and choose **View Domains** -- Locate and open your hosted domain. -- Under **Shared Hosting**, select **Remove forward** -- Select **Save changes** - -![Editing a Forwarder](files/forwarding_1.jpg) - -## Legacy Database Hosting - -To obtain a copy of your **MySQL** database from the shared **MySQL 5** hosting service, please use the following guide, substituting the *host*, *user* and *password* for the connection details in your application. - -- [Backing up your MySQL Database](/operatingsystems/linux/mysql/backups.html#useful-options) - -## Legacy Mail Hosting - -If you have previously been using the mail hosting service Zippymail, then you will need to obtain a backup of any email data you wish to retain. - -### Backing up your emails - -From your local mail client, you will be able to export your current mail data and import it to your new mail service. - -### Microsoft Outlook - -```eval_rst -.. note:: This is applicable to Outlook for Microsoft 365, Outlook 2019, Outlook 2016, and Outlook 2013 -``` - -- *Select* **File > Open & Export > Import/Export** -- *Select* **Export to a file**, and then *select* **Next** -- *Select* **Outlook Data File (`.pst`)**, and *select* **Next** -- *Select* the **mail folder** you want to back up and *select* **Next** -- *Choose* a **location** and **name** for your backup file, and then *select* **Finish** -- If you want to ensure no one has access to your files, *enter* and *confirm* a **password**, and then *select* **OK**. - - -```eval_rst -.. note:: Importing mail data into an alternative mail service falls outside the scope of this article -``` - -### Apple Mail - -To export your [Apple Mail](https://en.wikipedia.org/wiki/Apple_Mail) mailboxes, use the following steps - -- Open your **Mail App** -- *Right click* on the **mailbox** you require and *select* **Export Mailbox** from drop down menu. This will export in [Mbox](https://en.wikipedia.org/wiki/Mbox) format. -- For **multiple mailboxes**, use the Command Key (⌘) to select multiple items, and then *right click* and choose **Export Mailbox**. - -```eval_rst - .. title:: How to View and Retrieve your Legacy Shared Hosting Data - .. meta:: - :title: How to View and Retrieve your Legacy Shared Hosting Data | UKFast Documentation - :description: How to View and Retrieve your Legacy Shared Hosting Data - :keywords: sharedhosting, shared, zippymail, mail, ftp, legacy, database, howto, guide, tutorial -```