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Server Info (please complete the following information):
OS: [e.g. Ubuntu 20.04, Debian 10]
Browser: [e.g. chrome, safari]
RMM Version (as shown in top left of web UI):
Installation Method:
Standard
Standard with --insecure flag at install
Docker
**Agent Info (please complete the following information):
Agent version (as shown in the 'Summary' tab of the agent from web UI): v2.8.0
Agent OS: [e.g. Win 10 v2004, Server 2016]: Win11, 10
Describe the bug
A clear and concise description of what the bug is.
The agent is installed successfully and appeared in the web controller. However, once you're trying to take control, there isn't any connected button to click to connect in.
To Reproduce
Steps to reproduce the behavior:
Find the device
Click on 'Take control'
A new windows pop up
No button to click to connect in on the top left corner
Expected behavior
Should be 2 buttons: Connect and RDP Connect
Screenshots
If applicable, add screenshots to help explain your problem.
Additional context
Add any other context about the problem here.
This discussion was converted from issue #2147 on February 19, 2025 06:07.
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Server Info (please complete the following information):
Installation Method:
--insecure
flag at install**Agent Info (please complete the following information):
Describe the bug
A clear and concise description of what the bug is.
The agent is installed successfully and appeared in the web controller. However, once you're trying to take control, there isn't any connected button to click to connect in.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Should be 2 buttons: Connect and RDP Connect
Screenshots
If applicable, add screenshots to help explain your problem.
Additional context
Add any other context about the problem here.
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